TownePlace Suites by Marriott Austin Round Rock

It was clean! Great room

Exceptional

Was really disappointed with this hotel. Not up to standards expected at Marriott brand. Upon arrival, we asked for a room on a lower floor, staff was friendly and accommodating, moved our room, but never mentioned that it was an accessible room. (Why not?) And it was terrible…not clean and shower was abysmal. We again asked to move rooms. They sent us down the hall to another room, better but still not up to par. Tiny and very dated. Breakfast was awful and the coffee tasted like poison. It was clear that the exterior of the hotel had been updated and modernized, but nothing inside was. Thankfully it was a short stay. Cannot recommend.

The hotel was super clean, had lots to choose from for breakfast, employees were very pleasant. Free parking - buffet is till 9:30 weekdays.

The room was very nice. However, the air conditioning was not consistent. I had to toggle between auto and keeping it on to keep the room cool.

clean place good braakfast and confy clean beds

Very good service and cleaness.

Great service, quiet room, and convenient location.

The room was exceptionally clean and the staff was went above and beyond to meet our needs. We were very happy with our stay and will definitely stay again next time we are in the area for a few days.

Complementary Breakfast - I don't like it.

Exceptional

The room was nice and accomodating. I found it surprising, however, that the room only had two USB ports in the entire room, and those were on the wall directly between the two beds...not very accomodating for someone needing to use a computer at the table. Additionally, of those two USB ports, only one was working; the other was clearly damaged and you couldn't even plug a USB device into the port. When I mentioned this to the front desk, I was told, "I didn't think those even worked. I guess I'll let maintenance know and see if they can do anything." (Hint: They couldn't.) We had to continue swapping out phones since we could only charge one device at a time. Also, my hearing aids are charged via USB but of course the trickle charge was insufficient. In today's world of business travelers, and heck, just people who need to charge multiple devices, it was kind of a big deal. Since my wife is disabled, I went to the lobby each morning to get our coffees. Since those hotel coffee cups are significantly smaller than the 14-oz mugs we use at home, I generally make 4 cups at a time but there was no serving tray in the room to carry them on. Again, I asked the front desk and the answer was even shorter (and more rude): "Nope. Don't have those." Not even an insincere "Sorry!" to go along with it. The staff's cavalier attitude did little to improve the hotel's standing and at this point I'm not sure I'd stay there again. Your mileage may vary (I hope it does) but we'll go elsewhere.

Great room. Restaurants close by.

La encargada en la recepción no fue amable no nos prestó el mejor servicio .la manager fue la que nos hizo todo el trámite

Superb

✅perfect

I liked the enclosed pool area because my son tends to run off. The staff was very friendly and helpful.

Room was clean, staff for informative and friendly

The staff was very nice. The room was very clean. The elevator had added security. Large and spacious rooms. Close to shopping and food.

Staff was friendly and accommodating to our needs. Clean and spacious room.