La Quinta Inn & Suites by Wyndham DFW Airport West - Bedford

We stayed for one night and it was fine. Front desk staff were great and very friendly. The pool was working just a little chilly. The hot tub was working and warm could have been a little hotter. The room- there was no fan in the bathroom so unless you open the door it was very steamy- there was obvious mold on the ceiling- the bed was comfortable for one. Night however the pillows were awful!! The night stay came with free breakfast which was two cereals, waffles, eggs, sausage and gravy w/ biscuits. It was good.

Superb

Nice hotel … will come back

Travelers BEWARE!!! This was the worst hotel ever. Check in was 3pm and we arrived at 5pm and our room was not ready. We were offered an “upgrade” to a suite (room 301) so we took it because we had a sporting event to get to. When we got back around 11pm we found that there was not enough towels and requested sheets for the pull out bed. When we laid down the bed folded in and our heads got wedged in between. This was a serious concern and we were lucky that we escaped injury. We tried to accommodate by asking to be moved to another room but were told that all rooms were reserved for the night. We asked for an air mattress but they didn’t have any. We put the mattress on the floor to see if that would work but as soon as we lay down the springs hurt our back. We decided to leave and asked for a refund. There was no manager on duty so we went back 2 days later. The manager, Ariel told us he could not refund us because we accepted the “upgrade.” Rather than give us an apology and a refund, Ariel called the police on us. This is so sad to think that a manager was unwilling to refund us. We are just hard working people and we were treated unfairly. This was by far the worst experience. I hope people read this review and realize that these people don’t care about your safety they just want your money.

Clean room

Everything was dirty, rusty, broken, and not worth the 2 nights I paid for. Rust in the elevator, buttons were broken. Rust in the shower and door hinges. Mold on shower curtain. Door latch broken. Lamp shades dusty and splattered stains. The curtains for the windows had multiple holes in it.

This hotel is struggling a bit. Initially we were put in a room that didn't appear to be really clean. The room didn't have a ironing board and the air conditioner seemed to be struggling. After we discovered that the tub appeared dirty, we asked for a new room. The front desk staff was very accommodating and switched our room. This one had an ironing board, but the microwave and coffee pot didn't work. Air conditioner seemed to work better. The staff was very nice, although they seemed to be very young and not with much authority. I know the hotel was booked to capacity because of the events taking place that weekend. The Hotel seems to be in ill repair, seen lots of rust etc.

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The hotel is full of mold, the bedding was stained and broken. The bathroom was dirty with rust around the tub shower and the doors. The laps were ripped a torn. The smell through the entire facility was stuffy and horrible smelled like wet carpet. Not able to breathe in the climate at all. Thus hotel needs to be closed. Someone is going to get really sick due to the mold. The owner and staff is very aware of the mold and issue. The owners reply was this is an older hotel.

Exceptional

Beds are hard you could fill the wires, always had a funny smell and very hot. TV channels Limited and our AC unit had mold all over it in the bedroom.

no fan or exhaust in toilet bad smile is coming in room always lock system is worse i am owner of travel agency KHAWAJA TRAVEL & TOOURS

I reserved 2 rooms and when you first got there, they only had 1 room. Took a while to get the second room and we were fortunate to be on the same floor. One of the rooms had black mold. The family had to be moved to another room. Staff forgot towels several times, they had to make us new room keys 3x because they never worked, we had no shampoo and conditioner in the bathroom, one of the refrigerators was leaking, one of the bathrooms didn't have soap at the sink, communication was very bad. We didn't get to talk to the manager until the second day in. I almost stepped on beer bottle tops at the pool. I know there's no lifeguard or supervision in there but people were drinking beer and left the caps all over the floor. It was so unprofessional and we had so many issues. They did nothing to maybe give us a discount or coupons or anything that might have helped all the problems we had over the 4 days we were there.

Lovely stay: easy check-in and check-out, very clean rooms, nice front desk staff, and a decent breakfast.

Lack of items in room, dingy.

Staff very courteous

El cuarto estaba impecable, mis hijos durmieron muy bien en la cama, como que estaban en su propia cama. El desayuno muy limpio, variedad de comida

The location The bathtub was in a bad condition and the staff for giving a solution for the shuttle from the airport to the hotel

We stayed the night there when we got to the desk. The lady asked us if we were using their shuttle service to the airport. I said please tell me about it. It was a great deal they took us right to our gate. And when we returned, our flight was delayed about 15 minutes sitting on the tarmac my phone rang and it was the driver wanting to know where to pick us up at. You cannot ask for anything any better than what they did for us there. The staff was all so helpful and nice. The breakfast was quite tasty and good things were clean, but the hotel could use a little sprucing up. But I would definitely stay there again when traveling out of town.

Pillows to trash