Residence Inn By Marriott Birmingham Grandview

Staff were friendly and professional. Super accommodating from the beginning of visit to checkout. It was a refreshingly pleasant experience.

Staff was Amazing Room really clean

This hotel was very nice, quiet, and staff was super friendly. I would definitely stay here again when traveling back to the Birmingham area.

Location was great and desk clerk staff were courteous/welcoming. Booked and pre-paid for (via booking.com) a king bed suite WITH pull out sofa bed. Room DID NOT have a pull out bed. Adult son slept on small couch. Told by desk clerks (night shift and day shift) to contact manager for resolution. Zero response to this day.

Everything was great! Property was new clean & staff was professional.

Location All was good

Room was spacious

Nice lovely rooms. Staff nice. And what i liked most was the privacy the rooms offer.

The lady Front desk was extremely helpful and courteous to everyone

Room was clean but the bed was terrible and the bed pillows were terrible as well. Get better mattresses and better pillows!!

Our room was not cleaned. We told them and left to grt dinner. Came back to the room slightly more clean but that is a stretch.

Everything was Great!!!! Nothing

They cancelled my reservation after I have been driving 2 days. An apology was given, Fine , people make mistakes, Got me a room at reg Marriott and that completed the disenchantment. I was exhausted went to my room o go to bed at 4:30, Sat down on a bed that was springs and wood. HORRIBLE! I tried to call down to the desk only to be put on lifelong hold. As a 35+ yr Marriott rewards member I go no internet a worse than lousy bed and kids next door sounding as if they were tearing the place down. Continued at 11:30 pm. I got out before 5:30. No breakfast no anything BUT no more lousy bed and noise. What a disappointment, Marriott has changed, not for the better. They cancelled my reservation after I have been driving 2 days. An apology was given, Fine , people make mistakes, Got me a room at reg Marriott and that completed the disenchantment. I was exhausted went to my room o go to bed at 4:30, Sat down on a bed that was springs and wood. HORRIBLE! I tried to call down to the desk only to be put on lifelong hold. As a 35+ yr Marriott rewards member I go no internet a worse than lousy bed and kids next door sounding as if they were tearing the place down. Continued at 11:30 pm. I got out before 5:30. No breakfast no anything BUT no more lousy bed and noise. What a disappointment, Marriott has changed, not for the better.