Holiday Inn Express Hotel & Suites BYRAM by IHG

Check in staff was wonderful. Managed two requests we had and recommended great lace for quick dinner.

This staff is amazing!

The air conditioner was loud and made it difficult to sleep

I didn't eat breakfast! I am not a morning person! There was only one person working the front desk. It just took a very long time getting people registered for their rooms. The second thing I dont like is that you are not a pet friendly hotel. If you have a small animal that is potty trained, they should be allowed to travel with their owners if they sign a document stating that the pet is 100 percent their responsibility and they will watch the animal at all times or contain them in one area of the room if that person leaves the property for whatever reason.

Everything was great my daughter enjoyed her birthday sleepover/pool party

Everything The price

The price

Exceptional

Everything, my name is not correct in your system

Exceptional

Can't wait until next time.

I enjoy the friendliness of the staff, the clean rooms, and comfortable bed.

Exceptional

Only one ice machine and it’s on the third floor and has been that way for eight months bathroom could use some attention

Staff was so kind and helpful. Very welcoming and ready to serve. Room smelled bad at first like sewage or poop but it improved.

Good

It is located to all the eating options one could possibly want. Walmart and grocery store also very convenient. The hotel doesn’t look amazing from the inside outside due to surrounding buildings but when you walk in it smells clean. The staff was welcoming and the rooms clean. Very nice breakfast options.

The staff The property seems a bit old and needs some upgrading.

Staff was knowledgeable about local ear spots and food recommendations. It close to highway and restaurants and gas station. So if your passing through great spot and nice area

I enjoyed my stay and your staff was awesome. My initial impression started at the front desk with Brandi and continued with Kathy (?) who worked the breakfast area. She was very kind and attentive to my elderly relatives. I also have to include the desk clerk whose name escapes me he happily took on maintenance duties when asked. There is not one person I meet at this property who was not kind or at least smile when encountered. Please consider yourself lucky to have a staff that care about their job and tend to enjoy what they do. The tubs could use a good scouring and the door magnetic stripes locked me out several times. However, the staff apologized and gave me access.