Smoky Mountain Inn & Suites
About Smoky Mountain Inn & Suites
The Smoky Mountains Inn and Suites - Cherokee is just 3.2 mi from the Great Smoky Mountains National Park. This hotel offers a COMPLEMENTARY continental breakfast daily from 7:00am - 10:00am. FREE Wi-Fi access and a satellite TV are available in every room of this Cherokee hotel. A coffee machine and ironing facilities are also featured in all rooms. An indoor and a NOT HEATED indoor pool also hot tub is available to guests of the Smoky Mountains Inn and Suites Cherokee as well. Free parking is also possible on site. This hotel is just 2 minutes' drive from Oconaluftee Islands Park and 15 minutes’ drive from Bryson City. Oconaluftee Indian Village is 1.2 mi away and only 2 minutes (1.2 miles) from Harrah's Cherokee Casino & Resort. Your property description is created based on the facilities and amenities you add. It’s then translated into multiple languages, which can increase bookings by appealing to all potential guests. The average time for processing requests is 6 days. If you want, I can also help you make a stronger version that sells the location better (casino + national park + downtown Cherokee). Those descriptions usually increase OTA bookings significantly for hotels like yours.
Amenities
- On-site dining
- Express check-in / check-out
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Very good
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The beds are so hard and uncomfortable. The only cover on the bed was a sheet and the duvet cover. Not only were we hurting from bad bed we froze all night. Beds
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Hot tub and pool Need microwave in rooms
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The room was clean, and the staff was friendly The pool and spa were very dirty. Also, people were always hanging out at the front door in the way and smoking Marijuana. I don't care what people do, but they shouldn't be blocking the doorway. Also, tubs are very slippery. Need to put strips down. And the lighting is bad in the parking lot
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Price No view. I was in the 1st floor and couldn't see out the window,because it had huge plants in front of it
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I like the big parking lot and big rooms It needs a lot of TLC. Things are deteriorating and need attention. Parking lot full of weeds and tree overgrowth. I saw what looked like mold on the outside of a window. Cleaning could step up as well.
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Close to amenities in area, only perk. Pictures online very old. Check in lady was rude. Room and mattress very outdated Toilet right in front of shower Literally two feet between them. Very strange set up. Housekeeping staff was wonderful Pool had a young man on a ladder working on electrical system issues while families were swimming underneath him at 12 noon on a Saturday. Pool opened at 10am. Could this not been done while it was closed?
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Good
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There is no blanket on the bed,just a thin sheet, and thin bed cover,I got cold.
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Exceptional
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The unit was clean but it smelt a little must musky. It could also use some cleaning up all around the outside. Needed cleaning up around the outside
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Very clean Need a hot breakfast but everything was good
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Nice worker’s
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No issues with anything I was in 112 probably gonna change mattress soon Could feel a lil of the springs but wasn't bad still got a good night sleep No microwave in the room
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Friendly and helpful staff, clean rooms, great price and excellent water pressure. I’ve stayed here quite a few times. This is the first time I’ve noticed remnants of vagrants outside my window. Saw a lot of trash like egg cartons, soda cans, food wrappers, etc.
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Bad
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Very helpful and polite staff No issues with anything I was in 112 probably gonna change mattress soon Could feel a lil of the springs but wasn't bad still got a good night sleep No microwave in the room
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Superb
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Friendly/helpful staff Parking lot was almost piych black at night?
