Residence Inn by Marriott Columbus

Very clean and very much worth the price we paid

Great to experience!

Kitchen cupboards need updates and rollaway mattress belongs in the trash. Shame on the owner for leaving mattresses in that condition. Definitely not doing the Residence Inn’s brand any favors.

Exceptional

The breakfast was exceptional. The pool was nice. I did notice that our room had not been mopped. There were spots all over the floor.

The staff is Awesome!

My hotel stay was was. I enjoyed the breakfast

The location was good The pool was poorly kept and was only open 1 of the days I was there. The unit wasn’t cleaned properly and had food on the floor and above the microwave, the light fixture over the table was broken and had a sharp point to it. The shower didn’t have enough pressure. It also took them like 30 mins to find my reservation because someone put it under the wrong name.

Location and cleanliness

We traveled down to Columbus to attend our sons, turning green ceremony. We picked the residence in because of our experience with other locations and the fact that we wanted to make him some home-cooked meals, including cookies while he was staying with us during his allotted time off base. We realize you must get inundated with families and we realize only a portion of them bother to leave a review of your hotel. We want to state as clearly as possible, how well the staff treated us during our stay. We especially want to single out Jennifer, who works at the front desk, who went out of her way to make sure that we had the room we needed, the room had the stove and other equipment we needed to cook, and we even had enough furniture in our room for our son and his girlfriend to stay with us. We feel that Jennifer gave us a level of service that we would not have expected at a five star hotel that cost many times more. I wish I could express better how appreciative we are of her and the rest of the staff and how clean the hotel was and how nice the location was. We will be staying there at least one or two more times to attend other functions with our son at Fort Benning. Thank you so much. I didn’t like the fact that we had to leave.

The only complaint was that the floor in the rooms needed to be cleaned. A bug was spotted under the bed during my stay. Other than that, my experience was decent.

2nd timing staying but this time was not the best. Found live roach in our room. Hotel at capacity so couldn’t charge rooms. They sprayed room. Could not find another hotel in short notice. Staff seemed to careless. Never even changed back to see if we were satisfied. Bed smaller than expect for a queen very uncomfortable. Still waiting on potential refund or monetary accommodation.

Very good

The staff was excellent. Property was nice and clean!

Exceptional

Exceptional

Exceptional

It was clean and good space in the room.

The stay was very relaxing staff were phenomenal.

Amazing