InTown Suites Extended Stay Dallas TX – Garland

Was close to multiple highways. Staff at front desk were EXTREMELY rude, refused to assign another room when told A/C doesn't work. Staff member opened my room at 1 A.M. without permission as well on first night.

I didn’t say at the property I did a reservation and when I got to the property, they said the room wasn’t gonna be available until Monday The location was nice

Considering the neighborhood that this property is in, I was expecting typical hood shenanigans. I was expecting to "get what I was paying for". Surprisingly, it's been the complete opposite. It's quiet, which I value over all else. No loud music. No gunshots. No natives hanging out. Plenty of parking. The rooms and property are well kept. The fridge and stove work. Shower gets hot. Mrs. Rebecca and most of the staff have been helpful and accommodating. I read reviews and was skeptical at first, but in the end, those are just other people's experiences. My experience so far has been positive. Keep up the good work guys.

Everything was satisfaction to me. They need the give one more hotel suites, motel suites more often and show them how to take care of their tenants and the ones that's coming in.

Nothing

Low price. It is an apartment complex mainly for workers and low income long term tenants. We stayed two weeks and had several nights with lots of noise from other rooms. You are supposed to wash towels by yourself, etc. Our room had a musky smell, complained at the lobby but nothing changed during our stay.

Superb

Don’t stay here

Pleasant

R

Scam. Rooms look nothing like pictures online. Rooms have cabinets falling off the walls. Property manager lied about cancellation of my reservation after I paid for the room. I never got to sleep in the room and no refund provided

Was able to check in bc there was Noone there to heck us in

Beautiful set up! Maybe an iron being available .

Maybe an iron being available .

I liked that it was close to public transport, bus stops and had restaurants close by. The pictures on the internet were staged with kitchen utensils, and when we got there, there were only 2 plastic cups. No kettle to boil water, not even a teaspoon. I have traveled some, and this is the first time that I have experienced this. It would have been nice if there were basic kitchen wares available to rent, even if it was an extra fee. If you travel light with public transport, it becomes a hassle to carry kitchen utensils with you. Someone did not think this through.

Average room and neighbors noisy

It looked like a very nice place but I never got checked in. I was told to be there by 11am but the room wasn’t ready and the staff was very rude inn a nice way. I ended up going to one of there sister facilities and was immediately booked. So I can’t say how the place was are the rooms were. There wasn’t anything to not like

Checked out next day, not...

Checked out next day, not comfortable beds, also they overcharged and don't refund the money.

HORRIBLE STAFF. NOT HELPFUL. RUDE. UNFRIENDLY.