Residence Inn By Marriott Chicago Deerfield

I was reserved a handicap room as I am an amputee. I reserved the room well over a month in advance and stated specifically a roll in shower. I get there and NOPE. So after driving 18 hours, I could not get the room I specifically needed and the only explanation was they “only have two rooms and have long term guests”. We only stayed a couple days as my daughter graduated boot camp because I could not get into the shower. They could get the name correct for my sister-in-law who stayed there and my son-in-law paid for his room and they canceled his reservation. UNSAT. I still have not received my refund for the unused days. So I will not be staying there ever again. There were large spiders in the bathroom, and get this, to get trash and sheets removed/changed, I had to essentially make an appt within certain times. Every hotel I’ve stayed at had housekeeping that came in DAILY and I did not have to ask. With everything I was dealing with there, I was expected to do that part too. Senseless. And the room I was eventually given was not even clean and the housekeeping staff were seriously confused and the room smelled terribly until it was cleaned. Thank heavens for Miriam. She was amazing.

The rooms were spacious, clean and comfortable. The breakfast was good but wish there was more seating. Not enough for the number of people at the facility.

Quiet, excellent breakfast, workout room, close to everything, bed was comfortable, clean, highly recommend!

All nice.

Thank you all!

No comment

The only downside about was that the TVs are outdated and the internet is super slow

The room was impeccable and the sheets and pillows were perfect for my over tired self. Love the black out drapes!

I liked having an apartment. The only drawback is walking to breakfast outside during bad weather. I didn’t have that problem.

Clean rooms and ideal for families.

Loved it

Beautiful hotel

Clean property and good happy hour!

Peefect

We stay here every year as it is close to family. The breakfast is good and the apartments have kitchens with a full size fridge. We use the gym daily but it is tiny and it would be nice if it was a bit larget. For example, there is only one mât and only one bike and one elíptic machine. It is crowded if there are more than three people at a time!

This property worked out great for our needs. Thank you!

Room was a bit old and tired, but it was clean.

Superior would definitely visit again

Nice staff, clean room. Ok breakfast

Everything was nice.