Home2 Suites By Hilton Flagstaff

Exceptional

Great

Very nice and spacious. Very clean

Superb

The hotel was clean Beds are not the most comfortable

I booked this property since it was close to the Pepsi Amphitheater for a concert we were attending. It was very close and we were very happy with the accommodations. The only thing I would say is the term "restaurant" is deceiving for the dinner meal. They do provide a small, limited menu provided at the bar, and you can eat the meal at the bar or the surrounding furniture in the lobby or breakfast room area. We did stay on the property and had something to eat, which was fine, but if you're expecting a restaurant style meal, this would not suit those needs. Otherwise, we loved our room, which is a suite with kitchen and couch provided. I would stay here again and highly recommend the hotel.

I love the staff here. Have stayed 2 years in a row and each time it’s been very clean and the staff is so helpful. I love being able text the front desk questions and make requests. I also love the hotel grounds with beautiful trees and outdoor fireplaces. Great location next to easy freeway access. Also being a Hilton member makes it even better.

Everything was nice and clean. The running trail located near property was awesome!

Room was very spacious the only negative is the bathroom doors are glass and when the light is on it's like a spot light in the sleeping area

Great stay for families, the staff and amenities were awesome!

Location was great. Room was modern and clean. The breakfast was good with a wide variety of hot and cold foods. Not enough close parking spots to hotel.

Superb

Exceptional

Newer hotel, nice staff, clean, well kept,

Exceptional

The desk staff we very helpful in helping us find places to eat and to see. Breakfast was very good with fresh things being put out continuously. Paying for parking. There really is no choice considering the location of the hotel.

When we spoke to the manager, instead of offering a reasonable solution, he simply said, “This is what we have. Let me know if you don’t want it.” I also asked for a refund, but rather than addressing the issue, he said he could give us another separate room for my children, who are under 10 years old. That was not an appropriate or acceptable solution, especially since my children are young and should not be placed in a separate room. This was extremely disappointing and unacceptable. We booked a specific room for our family, and the hotel failed to provide it. The manager’s attitude and response made the situation even worse. I would not recommend this hotel.

Great breakfast area with plenty of room to relax. Good laundry facilities in the fitness center.

Exceptional

It had everything we needed, nice and clean. The size of our room. We had to pay to park, and was not told till we seen the bill after check out.