Best Western Plus Harrisonburg

pool.

Friendly staff

Great price and convenient location. Facility was clean but had a few items missing or out of order. Breakfast was just okay, and minimal. Staff was wonderful.

They're ok, but the former staff was super personable. Very good, overall.

Many things broken in the room. The desk chair almost tipped my husband totally backwards

Enjoyed our stay. Staff were friendly and helpful. Breakfast was tasty and pool was nice and warm. :) Will go back.

Was a great stay!! Garrett at the front desk was amazing and very quick with our check in!! Definitely recommend! Our room was comfortable and clean.

Very good

The location was great the staff was great I would definitely stay there again! Nothing!

I never stayed here

Everything was nice

No soap or shampoo in room. Had a desk but no chair. No towels in pool area. Ask front desk twice for towels.

Nice place

Check in/out was seamless. Liked being able to do all that through my mobile phone. Would have been nice to get 4 towels in the bathroom instead of 2 for 4 guests. Have stayed in much nicer rooms elsewhere for a lot less money. Would I stay here again? Probably, but only if there was no availability elsewhere, which was the case for this stay.

room was spotless and the breakfast was better than expected

We got locked out of our room 3 times in one day because the room card was not working. When my husband went down the second time the front desk person told him he had to be more careful because they were running low on new card keys. The front desk person came up and checked twice to make sure the card keys did not work and then he plugged in a phone charger to charge the door in order for the card key to work and open the door. This morning we went down for breakfast and went back to our room and once again could not get in. Same phone charger charged the lock but the front desk person stayed in our room for about 30 minutes charging the lock and we couldn’t get showered or anything because he was charging the lock on the door. They gave us 2 bottles of water for the inconvenience. Ridiculous

It was fantastic

Great stay nice staff. Clean

The 2 guys that check me in where awesome just wish there was better communication. I didn't like the fact the paint was peeling in the bathroom then bedding did not fit the bed the pool was not maintained the pressboard with a wood veneer finish was peeling and someone used black electric tape to try to fix it which failed for obvious reasons there was a mix up with my stay they told me I had 2 night even after I told them I only got it for one night they reassured me I had the room for two nights i leave in the afternoon then come back to find i was locked out of the room go to front desk and get told I only had one night even tho I was told the night before that I did get it for 2 night

The paint was peeling all over the bathroom ceiling, desk chair was broken, there was no extra toilet paper in the bathroom, there was no hand soap in the entire hotel and the staff was rude when explaining the desk chair was broken and peeling paint.