Holiday Inn Express & Suites Houston - Memorial Park Area by IHG

The room were great! Location, but it was not bad at all!

The room were great! Location, but it was not bad at all!

The room was very clean and the bed was comfortable. This hotel is convenient located close to the Galleria and the memorial Hermann Park. The staff was very helpful and attentive to detail. Breakfast was very good as well.

Property was clean and the staff was welcoming and helpful. The room did have a bit of a musty smell and the gym was a little small but everything was functional and the stay was fine.

Exceptional

Lady at desk was very helpful.

The one bedroom suite was amazing. It was like a little condo. The indoor pool was 24 hours, which was great. The staff was very professional and friendly!

Pool was clean, room was clean, staff was very very nice

No

This was our second time to stay here during 2026 to visit family. The property and room appeared maintained and clean. The front desk staff was cheerful and helpful. The coffee was good and we appreciated fresh bananas and yogurt each morning. We had a larger room with additional seating for no extra charge. Clean towels and linens were appreciated. Some features with which we were disappointed are watered down orange juice, pancakes that came out of the machine a bit gooey and gravy that was pasty. None of the hot food on the menu was hot. There were rust spots on the tub, paint blotches on the floor, worn edges on the face of the vanity and weathered metal towel bar under the sink. (Photos wouldn’t load.)

The room was cold and clean. Free breakfast was yummy. The check in and out staff were very kind and attentive. It also was quiet which is awesome for a good nights sleep. Would stay here again without hesitation.

Very good

Excellent!

Was not impressed with the breakfast like other holiday inn we’ve stayed in

good place to stay and will stay here again.

one of the elevators was out. and they usually provide freshly cooked oatmeal cookies in the afternoon but their oven was non functional. other than that a good breakfast and stay.

Was a great location for us, clean and very friendly. But we could not get hardly any hot water. Reported but maintenance had already left for the day.

Kenny was so nice and helpful he is an asset to the company

Location close to where I needed, breakfast was good

I loved my stay, staff was very helpful, very clean, also great location. I really liked that they provide shampoo, conditioner and body wash. Not too many hotels do that anymore. We especially loved the breakfast.... even pancakes..yummy