Element by Marriott Knoxville West

Happy hour

Stayed here for work. Location is perfect and the rooms are great. Will stay here again

We were tired from long distance travel so we’re happy to stop and rest. Pet friendly, though no enclosed area. Great cappuccino machine and homemade breakfast special of avocado toast! Yum! Above a average breakfast! Carpets were dirty in halls, had to drive though a pot holed parking lot to get to the hotel.

Property was well maintained and super clean. Room was great, until we went to sleep. Refrigerator made a loud humming/banging noise all night. The next day they replaced the whole refrigerator. Thankfully. The breakfast was lackluster. Grab-n-go options were limited & made to order breakfast was a tiny portion and honestly not good.

This property is immaculate and well-appointed. Nothing other than I wish it were a little closer to UTK.

I love this hotel for its location to plenty of stores and restaurants. They have laundry room on site (bring quarters, they should upgrade machines to apple pay). Very clean, great breakfast included. Also love the kitchen in the upgraded rooms. I stay here when visiting my daughter at UT when the downtown prices are ridiculous.

Very clean property. Very friendly staff.

Not sure if they are understaffed but the property was dirty, trash cans overflowing.

The room was a good size and the walk in shower was very nice. The made to order breakfast was a welcome change from the continental breakfast most hotels have. Staff were friendly and helpful. Sound of traffic was easily heard on the side of the hotel that I stayed. Air conditioning blew directly onto the bed and made me feel colder than I would have liked.

I needed a place for my family of 5. Element was perfect! Staff was helpful; breakfast was very good; even had an 8 pm tea-time for a good night's rest:). I didn't have time for gym, laundry or pool but, those areas looked well cared for. No complaints.

The property itself was very nice The breakfast was very very disappointing. Not only was everything cold there was not a lot options for children who don't like eggs and turkey sausage. We had to check out and go to another place to have breakfast for our family.

Clean and friendly place. The road noise from the interstate was incredibly loud trying to sleep.

Overall wonderful experience. Great breakfast, clean rooms, and friendly staff.

The beds were very comfortable. Was upgraded to a queen suite and there was more than enough room. The kitchen was a nice bonus. Staff were super friendly and helpful. Happy hour was great. There was hair in the shower along with some mold on the tiles. I did not get a chance to take pictures. The floor, especially in the kitchen was not swept very well. The towels were very small and could stand to be upgraded. One washcloth had some ugly stains on it and the other one had hair on it. Did get them replaced. Breakfast was ok. Could get eggs cooked to order, but no meat options. The rest was pretty much grab and go.

the breakfast was amazing! room was huge, everything was so nice and clean

The pool location; the veiw; Entrances; Parking; Location

Clean and convenient. Friendly staff. The bathroom sink was very low.

The sheets wouldn’t stay on the beds

They changed our room to a cold room, but the mattress had a horrible stain 5’x5’ size First room was super hot, would not get cold

Unhappy on how the hotel handled the reservation