The Westin Hapuna Beach Resort

fabulous location property

Amazing stuff! Amazing Hotel! Love everything about it!

Excellent service from the staff! Check in was smooth and we were greeted with lei, refreshments, and a towel. Yvonne, Chris, Linda, and Summer were great to chat with at Piko Bar in the evenings. Getting a pizza there before closing (9pm) was a nice late snack. Loved chilling at the adult pool. Dinner at Meridia was fantastic. Room Cleaning staff was so nice and gracious and worked with our schedule when we would be out of the room. Resorts grounds were immaculate! Would definitely visit again!

We loved the breakfast buffet; the staff was wonderful. They were very friendly and helpful and made our stay just so joyous. When we needed ice, housekeeping was very happy to bring it to our room.

Got upgraded to a suite which was very nice of them. Property and suite were clean and well maintained, and the beach was really nice. Food on the resort is average and would suggest Waimea for really good restaurants.

Nice

Our stay at the Westin on the beach was absolutely magical! We loved everything from the check-in process to our room to the live music playing in the lobby because we happen to be there during the music festival! The staff was all incredible and so kind! Can’t wait to come back someday!

You have everything in one location, we were able to snorkel at the cove and we saw quite a few fish! The breakfast buffet was delicious, and Maddie was great help every day. Marimar and Vicente took care of us.

An absolutely beautiful property. The staff was very friendly and helpful. The only challenge was finding enough child friendly food options, as the property is quite isolated and no restaurants offer delivery there. There are only so many times you can eat the same food at the same restaurant with kids.

It was very nice and clean

The staff was extremely helpful.

The beach is the best. Just about all negative aspects of the property are measured against the gorgeous water and wonderful beach. The room was a bit dated. Carpet looked tired, small roaches in bathroom sink area. The fat foam pillows are uncomfortable. They also put us in a room for disabled individuals but we were too tired to argue after three flights and a long rental drive at that point. The buffet is very good and staff are excellent. We don’t spend a lot of time in the room so no big deal in the room critique. BUT at 1k per day for a suite, it’s worth mentioning the rooms look tired.

Please be aware! We booked about 6 months in advance. When booking we got a package deal that included breakfast included in the room. Some time from then to when we did our trip it must have changed and the hotel did not honor the included breakfast. If you have ever been to Hawaii it is expensive for meals. We were literally out close to $800 because of this. Not sure if it was Expedia or the Hotels fault but they couldn’t go back more then 4 months to verify. This was a huge bummer since a lot of our plans were based on eating breakfast at the hotel and then starting our day. Please take screenshots of your booking and what is offered at booking.

Wonderful resort! Beautiful beach and sunsets.

I’m just going through my car right in the parking garage now I got a call back to say I got to get the truck and

Perfect location!! Beautiful property and very friendly staff.

I loved this property!!!!

This resort was beautiful, convenient, and well maintained by a very helpful and knowledgeable staff! We really enjoyed our 4 day/4 night stay and will definitely be back!

The research I conducted about this resort and Hapuna Beach far exceeded their reputation. All of the Uber drivers commented on how beautiful the location was. The ambiance was absolutely perfect! I appreciated all the amenities: daily access to beach chairs, umbrellas, snorkeling gear, etc. A daily breakfast buffet with the most delicious variety of foods and with views facing Hapuna Beach. Plus, the refillable water stations and two free canteens were wonderful eco-friendly perks. The free shuttle service allowed us to explore the Mauna Kea resort and dine there as well. Thank you to the fabulous concierge, Dirk, who emailed me information prior to our arrival. I am glad I was encouraged to make reservations at the reservations at the Naupaka (Westin) and the Hau Tree (Mauna Kea). I would definitely advise anyone to stay at this resort for the reasons I have listed. Thank you, Westin Hapuna Beach Resort, for helping make our first trip to the Big Island a most memorable one.

We have stayed there twice, already planning our third visit. The staff were extremely kind, helpful, pleasant. Ocean view was amazing. My only negative statement would be, it does not make sense having parents’ breakfast included, but paying for kids for buffet breakfast (would be better if breakfast was included for whole party)