Hilton Garden Inn Louisville East

Nothing

Clean room, great beds, but small details of peeling paint, etc, made this a 4 star stay instead of a 5 star.

Great stay while we were in town. Very clean and well maintained property and staff was mostly wonderful. Only complaint was the parking being taken up by rvs and trailers.

the staff is amazing they go out of their way to help you and they’re all so friendly. We definitely hope to stay here again!

Good

Overall hotel was fine. Poorly maintained fitness center, and breakfast was subpar for a paid-to-eat meal

Good

I stayed in the handicap room. The shower was easy to enter however the water did not drain properly so the bathroom floor flooded every time i showered. No way to clean it up. Very dangerous.

To get coffee or coffee pot even when I asked the front before leaving in the. morning. When I returned later, no coffee cups or coffee pods. Had to go downstairs to get items

The pool was closed all weekend during my stay. Management offered no explanation as to why or when it might be repaired.

It was very clean and well maintained

It was clean and convenient for a pass through stay, it worked quite well

Nice place great breakfast

15.99 for what was available was bad Breakfast not so much. Wish it had hot tub

The room was very comfortable and clean. It was also quiet. The staff were always available.

Superb

Location was very nice and had a good choice for dining. I wasn't having to pay $15 to enjoy a hot breakfast, so we chose not to eat that, and what they had for continental, was not enough or pleasing. Not having to pay for a hot breakfast. Our toilet got stopped up, but seemed to work okay after it was reported.

no

Hotel staff at checkout not very friendly and nice

I hate to say this but from Hilton standards this place is currently sub par at best. Mostly facilities wise but cleanliness too. EV chargers don’t work: fix-Tesla destination chargers are most reliable by far. Hell a 220 50amp RV outlet