Embassy Suites by Hilton Chicago Naperville

The front desk staff were very accommodating.

There was a terrible stain on the sofa

Friendly and helpful staff. Allowed us to check in earlier than 4pm which was very nice as we were tired. Several nice restaurants were close by. Every staff member we encountered was helpful, friendly and smiling which says a lot about the place to me. Furniture was old and looked somewhat tattered which took away from it seeming like a very nice place.

Staff was very attentive and hotel was clean

My bathroom looked like it was not properly cleaned, tile was dirty and long black hair still on floor and tub.

Clean, updated, friendly.

Superb

Free breakfast is a plus and they have a pretty good selections. The girl at the check out was rude. Made us wait for close to 10 mins while she was on a personal call on her cell phone.

Good

I had a good stay overall. The room was clean and comfortable, and the staff was friendly. The only issue was the poor soundproofing. I could hear my neighbors very clearly, almost like they were in the same room. Better soundproofing would make the stay much more comfortable.

The staff was wonderful. The breakfast was really good also.

The carpet in the room was pulling up and a tripping hazard. The shower floor was dangerously slick we had to put a towel on the shower floor to we wouldn’t fall. The worst part was the headboard had body fluids on it from a previous guest. And the table in the living area was dirty and sticky. The free breakfast was prettt good about the only plus about this hotel

Breakfast was the best!! Omelets every morning. Did I mention real bacon lol. Rooms was spacious and very clean! Front desk staff was amazing. We had sum minor issues but it was fixed in 30 min of our arrival time.

Great staff and breakfast, comfy beds, very safe area!

The room was clean and we had no issues with housekeeping. Front desk personnel were friendly and helpful.

Staff was excellent, the bar was nice, the breakfast was great. The room needed to cleaned a little better there was stuff on the floor and sheets but other than that it was nice.

Overall good stay. The bed is extremely uncomfortable (ours had a huge dent in the middle) but the room was spacious, well set up, and clean.

I won’t be back.

Superb

Superb