Four Points By Sheraton New York Downtown

Great staff, very helpfull. Especially my main man Jason was very kind and helpfull during my stay.

Helpful staff, Room clean. Liked the location

i enojyed how quick the elevator was going to the room and back. the roof top bar area was very cool and a welcomed venue. no problems but maybe a fridge but they do have a floor where you can get ice and other items.

Exceptional

My place to stay always in NYC! Thanks again for continued excellent service!

Good

Comfortable king bed. Good bathroom and shower. However, room was too small and no chair/settee to sit on. Too small wardrobe See above

The check-in and check-out process was extremely smooth and quick, and dropping off my bags was also very easy. Unfortunately, the room itself was a completely different experience. I was given a room on the fifth floor, directly outside what sounded like an industrial AC unit or large mechanical pipe. The noise was incredibly loud and constant. At times it was a loud buzzing, and then it would switch to an even louder vibrating sound that made the room itself feel like it was shaking. I had just flown internationally and spent the previous 10 hours in a noisy environment, so I was really looking forward to getting some proper sleep. Unfortunately, the room was as noisy as the airplane, and I barely got the rest I needed. I’ve stayed in many hotels and have never experienced this level of noise from a room. Perhaps it would be a completely different experience on a higher floor or in a room facing another direction, but I would definitely recommend asking about this when booking.

Exceptional

I love the rooftop. The waitress was AMAZING!!!!!!!!!!

Nothing, not a good experience This is a terrible place to stay. Staffs are not friendly, no fridge and microwave in the room after paying almost 4000usd.

Nothing

Good location all else very poor

Location No fridge in the room

Excellent

Roof Top restaurant and location

Superb

Clean, changing towels and bedsheets every day No kettle for tea Also no refrigerator

Very comfortable clean beds as always in the Marriott group. Love the seersucker bedding. Nice clean bathrooms. Thank you to the cleaners and bedding buyers. Lobby is not well ventilated or designed, so uncomfortable and often smelly. Not an inspiring or healthful selection of snacks.

- Nice, clean & spacious - Good tv/ cable service - Friendly, helpful staff It was fine.