Country Inn & Suites by Radisson, Newport News South, VA

Na

Breakfast was okay, area wasn’t clean. Hallways smelt old and so did the room. Location is good Better food for breakfast, could be cleaner

The rooms were not clean and the lobby, elevator and hallways had a bad smell. The rim we were booked to stay was not very clean and we had too be put into a different room. I didn't have the breakfast because I was not sure about the quality. So can't speak to that

The room stank, there was mold in the bathroom and a drink left from a previous guest in the fridge. We asked to change rooms. DURING our stay in the new room, they came into our room and REMOVED the towels we hadn't even used and didn't leave us any new ones!! The breakfast was abysmal (water in the eggs, the Orange juice was red.) In the workout room, the treadmill didn't work and there was dripping water from the ceiling. Not to mention there were literally hookers in the lobby.

Superb

The check in was very long due to having one employee at the front desk. When we checked in our room the room was pumping heat when it was on the cold setting. The room temperature went up to 90 degrees. I had my four children with me and I am 4 1/2 months pregnant which made it extremely uncomfortable. The tv didnt work, we didn’t have towels.

The room carpets were dirty the lining for the shower was not very clean. There were no towels in the room when we checked in and when we cme back later in the evening we still had to ask for toeels because they still wee not in our room

AC in room did not work. Toilet filler valve was not working, made a 20 minute high pitch “scream” while it filled.

Absolutely nothing Prior to arriving, the hotel tried to bill my card for a random amount of money. This was not protocol as I selected the option to pay the full amount when I arrived, during booking. No one was at the desk when I arrived. I had to call for someone to come help me after waiting for 10 minutes. Then she gave me a room and when I got to it, the cleaning staff was having a party in the room. They had food and drinks everywhere and was blasting music. They tried to clean the room so I could enter, but I asked for a new room. The new room smelled like mold and mildew and had flies. The room was so dirty, I asked the front desk for lysol wipes to clean the room myself. The carpet was not even vacuumed. There was feathers and debris on the carpet and the bed had little hairs on it. They refused to give me another room that did not smell like mold and mildew. The room was so humid, I kept having asthma attacks. The night receptionist mentioned that it can't be humid because they treated the room with a dehumidifier. I asked for the dehumidifier and she didn't want to give it me, but then relented. The room was so moist that I had to empty the water chamber 3-4 times a day. The cherry on top was the giant cockroach that I found crawling from under the bed when I brought food back to the room.

Really....it look terrible/unclean. Gallon of milk on the counter. Meat tray look like it was never wash,and juice machine out of order and the fruit look dry and old. Remote carpet out of the rooms

It wasn’t no breakfast everything was broken and dirty The phone was broke No soap No towels No wash cloths Carpet dirty Kitchen dirt and drink machine out of order No cups They had to change our room at first because the room wasn’t ready with one housekeeper for 3 floors The beds had bugs The beds broke my child out now I have to take her to the hospital It wasn’t no breakfast everything was broken and dirty The phone was broke No soap No towels No wash cloths Carpet dirty Kitchen dirt and drink machine out of order No cups They had to change our room at first because the room wasn’t ready with one housekeeper for 3 floors The beds had bugs The beds broke my child out now I have to take her to the hospital

The room was nice, it was clean. An the staff was very kind and helpful.

This was by far the dirtiest, most disgusting hotel I've ever set foot in. The lobby smelled bad when we first walked in, and I gave them the benefit of the doubt. We then entered the elevator, and it smelled like wet dog, and the floor had clearly not been cleaned in a while. Once we got in our room, we quickly discovered it was nasty as well. The floor clearly had not been vacuumed, and the carpet was so stained the random "designs" in it couldn't hide the multitude of stains. It was so stained, the carpeted floor was actually sticky. If that wasn't bad enough, when we checked out the bathroom, we discovered several pubic hairs on the floor. We immediately checked out, and the receptionist tried to deny our refund. She eventually relented, saying she would refund it, but it has been over a week, and I still haven't gotten my money back.

Everything was good but breakfast

The staff were awesome and very helpful, I didn’t run into any problems, I was worried because reviews were so rough but honestly it was an amazing stay and the only thing I wish they would do is update the carpet, it’s extremely outdated but my bed and bathroom were perfect so I didn’t think the carpet was enough of a problem to ruin my experience. Also I had the breakfast and was very pleased with it, I would definitely stay at this location again if I’m ever in Virginia again.

Upon checking into the hotel, I was given room 211. The room has visible Mold in the bathroom around light switch and wall plug in outlet. The carpet is badly worn and the tile in the bathroom has cracks in it. Mold can make customer sick Mold exposure can cause a wide range of symptoms, from respiratory issues and skin irritation to fatigue, brain fog, and neurological effects. I expected much better conditions for the rates that are charged at Country Inn & Suites by Radisson.

The smell the breakfast, the carpet well stained needs to change. Doors need painting. This hotel needs a major renovation

The room smelled of mildew and was filthy. Rust running down the shower wall, food on the carpet, dirty bedding and more. Do not stay there

Rooms were dirty and had stains on the so called new sheets. The walls and floors were terrible and need updated and the carpets were super stained

Na