The Spa at Norwich Inn

I will say just to be mindful and this is by no means a critique of the property but this is for your own planning. It is operated as a resort so your activities, meals, etc can be charged to your room very easily and it includes a gratuity so the final bill was more than I planned but that was on me getting caught up in all of the great amenities. Just wanted to mention for your planning.

We started our day at the spa with a couples massage, sauna, and pool time before enjoying a delicious lunch at the hotel restaurant. We then took the complimentary shuttle to Mohegan Sun for the evening and had a great breakfast the next morning. Every staff member was so attentive, kind, and welcoming. It truly made our anniversary extra special. We can’t wait to plan our next trip!

Excellent place to have a relaxing weekend!

Perfect

Beautiful property with excellent amenities. Staff were amazing, amenities were terrific. A truly relaxing trip.

N

It is a beautiful and well maintained Hotel. Customer service is top-tier. The rooms are all comfortable right down to the robes and the mattresses. It’s my go to every time I’m in town.

Highly recommend

Beautiful Inn! Everything was perfect and staff was helpful. Free shuttle to Mohegan Sun and only 3 minutes away.

Clean and many relaxing things to do Are hallway was to long

I will definitely stay here again when we come to Mohegan

Very comfortable, enjoyed my stay and looking forward to visiting again soon.

I did 4 stars because I was not able to use of the amenities therefore I don't know what they were like. However, the hotel was very nice and clean and the costumer service was good too. I would stay here again.

Exceptional

The 2 restaurants are ok and reasonably priced. The flavors are unique twists on some classics. Our room was upgraded on arrival which was a nice surprise and appreciated. The room was very comfortable and if I had any constructive suggestions it would be do replace the old doors as the existing don’t open easily and the AC is not really controlled from the room as we tried to get it cooler but not able to. Also when it kicked on it was very loud. All said though not worthwhile to call the front desk and complain. All in all this was a much needed relaxing and recharging weekend and would highly recommend others to try. Last word - the staff are all amazing and ready to help with a smile. Special shout out to V the concierge/ driver.

As always, the place was clean staff was pleasant and professional. Breakfast was excellent all around five star.

Staff was very friendly and helpful at check in. They answered all my questions and told me everything that was included with my stay. The lobby and hotel in general was very well maintained. It was my first stay and I’ll definitely be back.

Customer service was phenomenal. The food was delicious. The staff was helpful and friendly. Definitely would recommend.

T

V