Hilton Garden Inn Odessa

Attractive and clean. Great bed. Nice sheets

Bed and pillows were extremely comfortable! Loved it. No conditioner in bottle, in shower. Trash cans had no bags and were dirty! Hand soap was nearly empty.

They are remodeling you could see it out back but hardly noticeable inside. I will stay here again.

Location is decent I booked a king and got two queens on the second floor. Air conditioner was either warm or too cold, had to keep getting up to adjust.

Very good

The room was clean and kept clean whilst we stayed. The facility was under construction. So, the elevators and halls weren’t as clean as they could be. The elevators smelled a little damp and were not smooth. (Odd noises and judders). The staff was very friendly.

It’s close to food and shopping, recently updated and worth it Honestly not a single thing we didn’t like

Exceptional

Very clean and good customer service

Exceptional

Everything was fine. We booked a king room but got a double queen. When we asked about it, we were told there were no kings available but the price was the same, no big deal. The room was spacious, clean and comfortable, no complaints. I did ask about the room price again at checkout and was told it was due to construction and there are no king rooms available at all. Not a big deal, like I said, just would have been nice to know.

Check in clerk said we were lucky to have the recently renovated room, what a joke. The fridge squealed and leaked the whole time. I tried to call the desk from the phone in the room but it it broken. I go downstairs and tell the desk in person, and was told maintenance would switch it out ar 10pm, but we waited up until midnight without anybody coming to assist with this loud, leaking appliance right by the door and bed. Second, we paid for the 2and most expensive hotel in the area to have a little more peace dealing with stage 4 cancer mom in the local hospital and all night and day there is running and pounding through the halls and extreme laughing and fooling around at 5am, no staff keeping the place in order at all. I could get more rest at the Holiday Inn. Definitely go to the new exec hotel across the street.

There were ticks on our bed, need I say more

Great location, nice atmosphere and staff were exceptional.

Exceptional

Excellent location because you have all nearest to you, food, wal mart and mall.

Disappointed I always get the point for my stay this time the morning manager intentionally didn’t put the points when I checked in the person assured me when I checked in that my point is added to my profile, but he tempered with my night stay when I checked in the morning, I guess they have something to do with that third-party even though that it’s a company account and is Agreement between the third-party and us and it’s a paid customer so it should’ve been done right

The front desk kept in contact to see if we needed anything. The tv gave you access to streaming apps. You could sign into your Netflix account. It was just a pleasant 3 day stay.

Very clean rooms were newly remodeled and comfortable.

At about 8:30 pm a nearby transformer exploded. We were with no electricity until 8:30 am the next morning. Not their fault, but we tried to sleep with no air conditioning, and the room temperature climbed all night. The night staff didn't have any more info than anybody else, about repairs or anything else. It was a miserable night. Would I stay there again? Probably, considering the nature of the incident, but it hurt to look across the street where things were fine while we cooked for 12 hours on our side.