Hilton Garden Inn Omaha Aksarben Village

We thought we had picked a hotel with breakfast, but this was not the case. The restaurant in the hotel lobby was convenient and good. There were walkable sports bars and restaurants nearby also.

Exceptional

The location and nice and clean. Enjoyed the pool and breakfast was great

I love the location and the use of parking. There’s so much around the hotel that you can do and lots of restaurants. Overall, the hotel was really great.

Great place to say really liked the area

Great food and friendly staff.

I love the service and the place. What took the most out of us was the beds! they're so comfortable that I asked where can I buy the mattress

Great Property

Good place to stay, and our only comment is that there needs to be some overhead lighting because the room is otherwise too dark at nighttime.

Superb

Clean modern convenient location

Very good

Exceptional

Room smelled like dog pee and had a couple spots on the rug that appeared to be blood or poop 💩 A brand new blouse picked up the pee smell & unable to wear it. Bathroom products were the worst smelling ever. Downstairs off the elevator was very nice smelling. Staff very helpful that cleaned rooms.

The hotel was clean. We didn’t use any of the amenities. The bathroom did not have a normal door. It had a sliding door with 3 inch gaps on each side. So if you mind using the bathroom where your roomies can see and hear everything, this is your place. Weird to have doors like this in a hotel.

Called the next day and asked to make a date change and they said sure until they realized it was through Expedia, said Expedia has to do it, Expedia refuses to change it, not cancel it mind you just correct a date error and they both refuse. Expedia knows I’m going to be in NYC August 28 and app did not flag the reservation in anyway, the only concern for both entities seems to be the all might dollar and not the customer for a simple date correction. But we all know this is their only priority so I guess it’s not surprising. Ultimately my error, just hoped they could make a simple date correction so I could continue staying there as I have been. Will find a new chain, hopefully one that cares about customer service at least a little bit.

Bed was comfy, nice options for snacks, free parking. The gym was tiny, broken treadmills, lots of scum build up in the shower on the handle, just adequate. One of the night front desk workers wasn’t nice and clearly hated her job.

We loved our stay, I do think breakfast should have been free or cheaper than $15 per person, but overall it was a great stay!

Great location for what we were in town for. Like there was a restaurant/bar on the premise too. Room was spacious and comfortable. Front desk staff very friendly and helpful.

ok parking garage levels not connected levels of hotel