Florida Hotel & Conference Center in the Florida Mall

Location Cleanliness there is not enough staffing to maintain the cleanliness of the hotel and the hotel rooms elevator hallways

Everything wasn’t my first time staying here.

Excellent location, nice and clean rooms, 10.

Exceptional

Exceptional

Superb

Clean room. Helpful, knowledgeable and courteous staff. Starbucks was open. Many shops, stores and restaurants nearby. Great Asian takeout located in the Florida Mall. Ample parking.

I loved the quick response to guest request. Appreciated the lobby ambience and scent. Did not enjoy being woken up by drill noises before 9am on departure day without some type of heads up. Otherwise, an awesome stay and I will most definitely be returning and making this my preferred hotel. See you guys in November!

Front office staff very helpfull

Front office staff very helpfull

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Exceptional

My stay was great. The staff was great.

Front desk service excellent Nil

Over priced

Very good

Close to mall The shower didn’t work properly

The Property, location, and staff were all excellent!!!!!! The cleaning was not done properly. When we arrived, there was visible dust in the bathroom. During the first cleaning after our arrival, the same dirt remained on the bathroom floor under the vanity, and there were pieces of debris in the room itself.

The staff was particularly kind and accommodating. Whether the agents at the front desk, door agents, or the housekeeping staff, every interaction was so very pleasant.

Front desk and valet staff were very friendly and helpful