Comfort Inn Pearl-Jackson

Drove 9 hours for them to tell me I didn't have my room. Had 3 travelers and purchased a 2 bed room and they stuck us in a nasty one bed the door handle to the bathroom was broke, conditioner was empty and the carpet was absolutely disgusting. Refused to accommodate. Kept saying but it's a sweet. Which meant nothing to me.

It was a nice clean stay. Plenty of restaurants in the area. Very quiet. Staff was great also.

The hotel is in major need of an update — it feels very dirty. Breakfast is inedible and the pool looked gross. Staff was okay. Wouldn’t stay again.

Overall stay was ok but towels were very dingy and discolored.

The carpet had horrible smell, look like mold on the wall that was painted over. Towels turned brown when we put water on them. Was given a different room that was much better but still had a little smell but not horrible and the towels were better.

Room a little dated

Cleanup crew, missed that. Front counter often times are not present to Checkout. Will not return

The room smelled terrible and so does the carpets.. they triggered my allergies. The table , the chair the tv stand all broken and have rotten wood spots allover them, there were all sorts of dark stains on the window curtains, loveseat, walls… just nasty all the way around.

No

I can’t complain about the property.Everything was in place No Complaints.Would Stay Several More Times.

Good Breakfast

Variety

This place is a dump the shower head was broken just hanging in the shower the room was dirty and it smells like mold throughout the entire hotel

Never Again! We were initially checked in to room 121. The AC control panel was completely worn to buttons & lights. We had no way to knowingly set our room temp. We asked for another room & front desk reluctantly accomodated. Next room was ok. As I was fixing breakfast plate next morning, cleaning staff was visibly monitoring my selections. I ignored her & the disgusted look on her face. Ice machine on 1st floor was not working & looked in dire need of repair. Fellow hotel guest told me the 3rd floor Ice machine looked just as bad, but had ice. We've stayed at Comfort Inn's before, but this has to be the worst kept we've ever seen. As we were attempting to vacate our room, we again heard banging on our door. The Hotel Manager reminded us of the 11am checkout (after repeated morning knocks from hotel housekeeping staff). We told him we were leaving (& Never Again coming back to this disgusting establishment).

Some of the staff was pleasant. When I checked in my tub was dirty after a 8 your drive I told the staff and they replied housekeeping would clean it in the morning. They did come the next morning to clean and they did a fantastic job. There is no guest laundry facility on the property. The ice machines worked some of the days. They do not have a guess gift shop for you to buy things like snacks and water. The restaurants are right great in the area all within walking distance. I felt safe staying in this location.

I stayed here all night and it was absolutely wonderful for the price. I have no negative things to say the staff was nice. The room was clean. The beds and pillows were very comfortable and then we got up the next morning and continue on our trip.

NA

Room was fine once we were able to finally get in as the door lock didn’t work right and they messed up the programming of the card Keys. All the ice machines on multiple floors were off and sitting in big leaking puddles of water…..very run down overall. I was disappointed.

Older remodeled property. Poor workmanship. Carpet dirty in room and hallway.

Photos on the Hotels.com site look better that the actual hotel, somewhat misleading,needs to be updated and the staff was pitiful. The shower head and devertervale leaked and sprayed water everywhere.