Hilton Garden Inn Portland Airport

Superb

Everything is good, enjoy my time with my family when I was there

Good

Big room comfortable beds, clean Not great selections for drinks ,snacks

Not great selections for drinks ,snacks

Very helpful staff, extremely comfortable

The breakfast was a disaster. Instead of a self serve buffet breakfast this hotel had a sit at a table and order breakfast…..with ONE server!! Nightmare!

Very helpful staff

The restaurant was closed, we chose this hotel because of the restaurant, very disappointing.

Nothing

I was very impressed by the elderly lady's hospitality. She was friendly, welcoming, and took great care of the guests. She clearly directed everyone to their rooms, making them feel at ease. The rooms were clean, comfortable, and in excellent condition. Nothing

I really enjoyed my stay. The hotel was quiet, clean, and comfortable. The hallways were wide and spacious, making it easy to walk with luggage. The room was well equipped with a microwave, refrigerator, coffee maker, complimentary bottled water, TV, work desk and chair, hair dryer, and iron with an ironing board. The bed was very comfortable, and the room lighting created a relaxing atmosphere. I especially liked the chair by the window because it was a nice place to relax and make videos. The bathroom was very clean and stocked with shampoo, conditioner, body wash, and other toiletries. The door lock system made me feel safe, and the hotel’s location close to the airport was very convenient. The staff were friendly and helpful. The only downside was that the hotel doesn’t have a swimming pool. I also tried to use the fitness room, but it was locked during my stay. If it was temporarily closed, it would be helpful to let guests know.

Superb

Superb

Booked suite was not available on check-in due to "all suites having been unexpectedly painted that day", despite reserving months ago. No communication about this ahead of time or even on check-in, only addressed after coming back down to the front desk on noticing the room assigned was not a suite. Only compensation was a day of free breakfast. Hotel employees repeatedly attempted enter room when occupied without knocking. Key-cards inactivated both when trying to transfer to suite once it was available (it did smell like wet paint), and again randomly the day before checkout. Doesn't seem like communication between staff is working very well.

Everything was perfect!!

Mary Anne at check in is super sweet and helpful

The room was clean and the beds were very comfortable. Slept great. Would definitely stay there again.

Pleasant

Clean room with nice amenities, appreciate they are environmental friendly. Easy to park, safe and convenient. Front desk staff friendly and helpful. Will stay again.