Hampton Inn Richmond - South

We had to pay an additional fee for Parking that We were not advised of.

Exceptional

Person at desk was very friendly and ready to assist in anyway she could. Check in was fast and room and breakfast were very good.

Superb

The breakfast was wonderful and the staff very good No cookies in the morning

Staff were friendly. Comfortable accommodations. No wash cloths in bathroom. Located in industrial area, roads horrible.

Parking is $10 a night. Rooms are a bit outdated and in need of renovations. 1st room had ants swarm a soda can left overnight, 2nd room had a toilet that didn't flush well.

It was ok very basic

Charge for the parking; no hand soap in the room

The pool water need to take is dirty

The breakfast and cleanliness interior and exterior of the property. I can't complained. I loved everything about my stay.

The service was amazing.

I t was convenient to where we needed it to be I thought that for a Hilton owned property, it was not up to standard at all. The elevators are in horrible shape where something has been ripped off the wall, maybe like a huge sticker or something like that, within the elevator, and there were initials of visitors stenciled on the walls. It was very unbecoming of a Hilton property. Also, our bathroom had scratches on the vanity. But, what really did it for us was paying for parking and not being able to park in the lot! I presented this problem at the front desk, and was told there was another lot away from the hotel that we could park in. When asked the location, I was told that it was around the corner, but it was not lit and I was by myself. I then parked in a lot next door which I probably did not have to pay for overnight. I was not a happy camper to pay the expensive hotel stay, and the parking, and felt I did not get a value at all.

$100 “incidentals” deposit has not been refunded.

We had to pay for parking for each night we were there for

The quality of the room was nice the beds were comfortable! The free breakfast that was included was good also! We had to pay for parking for each night we were there for

switched my king size to a queen size because room wasn't ready

the staff switched my king size to a queen size because room wasn't ready

Superb

Staff was very friendly and helpful. Downsides: Parking- had to pay to park at the hotel. Black mold on the AC vents.