Hotel Thea Tacoma, Ascend Hotel Collection

Booked last minute. They accommodated me. Great service! Room was renovated and very nice!!

HORRIBLE!! Marijuana smoking in the building, room overwhelming odor of dog urine, to cover the marijuana snell, they burn incense, I had to pay $100 above the room price for incident insurance.

great but the bed sheets had a stain on them. and the nightstands were dusty. deposit still has not come back either… if there’s a nice hotel around you should stay somewhere else

Finally get my key and check in to our room and less then 20 min later some ones trying to open our door but the dead bolt is stopping them! The double booked my room The room it self was neat but not clean Big red stain in the carpet and the maid that was cleaning the room next to ours left her cart and a big trash bag blocking the walk way and did not try to move it when me my wife our baby girl who I was carrying and our dog tried to get by! Checked my bank statement today and they charged me a additional $500 on a prepaid room! STAY AWAY!!!!!

Long wait at the front desk because the person behind the counter kept a normal conversation going with someone who wasn’t even a guest that night. Also the room had a very strong musty smell and the floor was filthy. Just really disappointing because the photos made it look like a cool place to be but it’s a no thanks for me.

I stayed for a week, in the beginning it seemed like a nice place, but very quickly started to see the chips in the hastily applied paint. The room itself was actually very nice, my only issue was the TV was locked to cable and I could not use my FireTV stick to watch my streaming shows (Not a big deal really). I stayed for 4 nights and there was no turn down service till the 4th night to refresh the room. The breakfast each morning had some different issue each morning; tiny plates that didn't fit the food, the entire floor in front of the breakfast covered in syrup to the point that my shoes were pulled off, an altercation between a couple and the clerk that ended in shouting and food being thrown on the floor as he was trying to throw them out. The hallways were always a mess as well.

It was a good stay

Renovations need to be completed and some characters need not be let in to walk way areas to rooms.

Everything is good except the hotel is too close to the highway. Bring ear plug then it will be a perfect stay. The indoor pool is a huge plus.

It’s alright.