Courtyard by Marriott Wilmington / Wrightsville Beach

Superb

Nice staff

Exceptional

The front desk people were a little lost especially for the check in

It was a last minute booking. It served its purpose for a cheap clean place to sleep.

Superb

Nice location and good price. Bed has prickly mattress pad or something weird under sheets. AC was not pumping cold air. It was tolerable temp but not nearly as cold as it should be. Be aware, $5 per night parking fee for a courtyard Marriott at a non city location with plenty of parking??? Surprise charge and seems just a quick add on.

Superb

Very good

Dirty used rags left in bathroom before entering room Fridge frozen over Room was set to 66f When calling extra towels and rags extensive amount of time before they were available Breakfast not included Extensive wait for extra blanket

It was nice very clean. Rooms were nice and comfortable. The breakfast options were very little and the fact that it was like a bodega was not exciting especially traveling with kids.

Whatever price you pay through Expedia, don’t be surprised when you check in and they charge you an extra $20, per day, for incidentals. The person behind the counter could only tell me that I needed to pay $60, she wouldn’t explain why I needed to pay $60 on top of what I paid Expedia. Fortunately, another woman was at the counter when I went to check out and explained the hidden fee.

Cleanliness is questionable, we found a dirty cleaning rag on the sink and strange stains underneath it. The hotel is ok for a short beach stay if all you need is shower, ac and a decent bed. Staff are friendly. We didn’t use the amenities so I can’t speak to it. Self-parking is definitely a plus.

Clean room and staff were friendly

Good Good

Good Good

Bedding was super nice and comfortable . Very clean amenities.

The person who checked me in at around 6pm on 9/2 - Kay, I think, was excellent. The computers were acting up but she made sure I was comfortable as I waited. She also gave me a credit for breakfast to apologize for the inconvenience. Dru checked me out - friendly, helpful, Jonathon at the bistro was fantastic. He was working a shift alone last night and was there again this morning. Very good. Lastly, the shuttle driver was great - directed me to where I could get a golf cart ride since there is construction and I have a bad knee. The physical plant needs some updating and carpets in the rooms should be replaced. TVs were not easy to use. But the bedding was nice and I enjoyed a hot shower and a good sleep before leaving. The people here are great. Just need to spruce up the plant.

The room was clean and the Staff was courteous.

Hotel doesn't provide breakfast like other comparable hotels in its class. Doesn't even provide free tea bags/hot water for guests, nor does it provide an in-room microwave (like other comparable hotels in its class...you have to walk to a central area where the ice machine is to use a common microwave. Also, there isn't enough lighting in the area where the microwave/ice machine and in the room in general. Needs more lighting. The DOORS to the rooms were very heavy.