TownePlace Suites by Marriott Amarillo West/Medical Center

Excellent

The breakfast was ok. Our room was not clean at check-in; we immediately got another room, but we didn't get any discount.

Very nice rooms with excellent...

Very nice rooms with excellent staff and a good breakfast.

Parking

CONS: First, when we arrived, we found out that our room had been changed from one with a roll in shower to one with a tub. WHY??? Fortunately, there was still one w/a roll in shower available, so it was corrected. Secondly, it was pouring rain when we arrived and there is NO DRIVE THROUGH for unloading/loading. :((( We have a lot of medical equipment and we were drenched!!! The day manager was very apologetic about it, but this is a VERY POOR DESIGN, Marriott!! Unfortunately, we will not be staying here again.

The room was muggy and smelled weird. The room was badly renovated, looks much worse than pictures. Also who thought that baby blue wall was a good idea?

The rooms and staff were great and very welcoming. Nothing

The staff was great. Went for a family reunion. I hope we have it there agajn next year. Breakfast was great, I just wish the girls working breakfast would put out a tip jar, room clean, parking is aplenty.

The staff is always most friendly and I feel I have come to know them. They always make me feel welcome and valued. The breakfast is fresh and very good, and the room is always spotless. I can't imagine staying anywhere else.

The pool room door wasnt unlocking with my key

Exceptional

Clean rooms, staff offered late check out, friendly staff

Clean room and Hotel. Building outside the hotel was questionable.

The toilet wooden flush and instead of sending someone up to help they handed my husband a plunger. It never did flush well.

There was not bar soap to wash our hands at the bathroom sink.

Very good

Check-in was perfect with a staff that was friendly and helpful. Room was very clean and spacious. Breakfast was great with a lot of options for adults and children. Pool area was lovely and our granddaughter enjoyed it very much. Very nice place to stay and we will definitely be back!

This hotel was a not the best representation of Marriott, will not choose this hotel again.

Room was great! Beds were cozy and quiet. Didn’t get to use the pool in the evenings. It was always very full off children and I think maybe from the parties they were hosting. Couldn’t swear to that one though. Breakfast was great! Lots of options. I would stay here again.