Quality Inn & Suites Des Moines - Merle Hay Road

Exceptional

N/p

NA

Just what you would expect for the price room was cold so was breakfast

Great place to stay wish they had a hot tub but otherwise great

I will be stay again if I come back.

It was inexpensive and an excellent accomodations for the price.

First when we arrived nobody was there to sign in. We left after 10 minutes. We came back later. Also property was not maintained.

Room was filthy had hair in the tub and a real bad smell my tv did not work in my room and the front desk assistant did not care. This place needs to just be shut down. You can’t trust nothing in the rooms. I’m sure they don’t change the sheets this was one of the worst hotels i ever been to.

Great stay. The staff is always so nice and kind helpful

Very nice , clean, quiet place, easy to get to and close to many places.

There is no lighting you could not I couldn’t find a sign I mean, thankfully Google maps took me straight to the building, but I would never have known it existed. I didn’t see any type of signage and it wasn’t well lit up.

Smoke alarm was hanging by the wires from the ceiling, not even sure that it worked. Checking the desk staff seemed rude in my opinion. Instead of explain the need for a refundable deposit, seemed more like a demand, then when checking I asked for my deposit and he act like what deposit, after some serious conversation my deposit was returned. Highly unprofessional on his part. Holiday Inn is looking more inviting.

Room was clean. Staff okay. Breakfast disappointing.

Breakfast was adequate but clientele was halfway house , homeless level I particularly enjoyed watching the women at the next table pick her nose and wide it under her seat Front desk tried to be helpful but couldn’t get past the buildings disrepair and uncleanliness 1st room carpet so bad Smell horrible , bathroom floor sticky Ask for room with no carpet if possible Sent to pet room far end of building , strong food odours in hallway Room strong smell of urine, foot prints on floor Returned to desk was given a master access card and a list of 5 rooms to inspect on our own First room we opened had shoes on the floor Next room stinky and stale but not occupied 3rd room (knocked) walked in on couple man very angry showed him the list with his room number on it to avoid altercation decided to take 2nd room (207)to avoid further embarrassments Returned master card to desk informed of two rooms on list occupied taking 207 Went for dinner and picked up Febreze to take the edge off the smell. Room very noisy Air conditioner making all sorts of noises

Proximity

The pullout couch needed cleaned. The rest of the room was alright. Bed was comfortable.

Everything was great! The breakfast was delicious. We enjoyed our stay.

They may want to think about resurfacing the parking lot

It was nice