AC Hotel Durham

what a wonderful hotel. clean, new, beautiful with all modern amenities. the person at the front desk waived the early checkin fee! thank you!

EXCELLENT... loved the stay and location

Very nice, clean space that also gel safe. Bed was comfortable, shower was amazing. Would definitely stay again.

I enjoyed my stay

Rooms and public spaces are well designed, well maintained, and clean. Parking garage is very convenient.

Gym and location Let me start by saying, the gym is great and the location is perfect. However, this was my second to worst hotel experience. The room I was initially assigned shook ferociously all day. The front desk attendant noted that “the whole hotel shakes when laundry is in the spin cycle.” A lie that was repeated by the hotel manager. I reported the shaking my first day. I became nauseous and unable to work in my room. The person informed me that it would only last ten minutes and they would inform management. That was a lie. The next day it continued. I called the second day to inform the them that my room continued to vibrate from the laundry and they repeat d the lie that the whole hotel shakes when laundry is going. The attendant placed me on hold as they talked the manager. Unfortunately for them, the hold ended and I could hear them talking s#it about me on the line. This was very unprofessional. To their credit, management changed my room once I mentioned I heard the desk attendant’s statements about me. However, the manager assigned the room to begin with. Following the room change, to no one’s surprise, the WHIOE HOTEL DID NOT SHAKE DURING LAUNDRY! Horrible experience. I paid over a grand for my stay and felt as if I were being played/dismissed by management and customer service. Would never stay here again.

The best hotel around in all the aspects ! For sure be back often. Cintia M

The bed was too hard for my liking. I didn't sleep well, but this is mostly a personal preference.

The restaurant/bar. Having dinner options were very convenient and also good meals. Kendra at the bar was excellent!! The front desk staff was very helpful when I needed to book another night. The cleaning staff was friendly and cleaned thoroughly!

Was a little disappointed this stay. Room cleaning is now only every other day. Coffee supplies, glasses, and soaps are not replenished, and you have to go down to the lobby to ask. Also, the shower floor was super dirty and black mold was growing in the corners of the shower. Super gross. Last, the scent they have in the lobby is very strong, so much so that hanging out in the lobby/business area was unpleasant. Oh well…

I could hear footsteps above me which made it hard to fall asleep.

Nice hotel within walking distance to the hospital

$20 per day parking fee - it’s Durham NC not a luxury destination.

Location to Duke hospital $20 per day parking fee - it’s Durham NC not a luxury destination.

Exceptional

Very good

The vibe was nice

Nice location near Duke campus

The hotel is nice and modern and Ms Jean at the front desk was excellent.

Superb