Extended Stay America Suites Raleigh RTP 4919 Miami Blvd

Nothing It’s stinks and it’s extremely dirty the rooms were disgusting the bathtub was not clean couldn’t take a shower plus it had roaches.

Not very comfortable, no microwave, no hot water in kitchen area, shower curtain was messed up. All of the above

Disappointing

Good

Didn't get the room they said no reservation

The staff is incredible they need a raise

Exceptional

Staff is nice room lobby all clean

Good

Bad

There was a loud beeping noise outside, in the hallway, that prevented us from getting a good night sleep. It sounded like the microwave turning off and beeping every few minutes. The room appeared freshly painted. However, there was major infestation with roaches. There were dead roaches through out the room. At night, they were crawling everywhere, especially in the bathroom. You could see on the wall that others had killed roaches, by smear marks along with the roach leg on the wall. The door, could not be locked, only closed. The lever thing to double lock the door, would not lock in place. Found no staff to discuss any issues. Only when checked out, saw a staff at counter, said good morning we are checking out. All they said "You are all set."

The room stunk like cigarette smoke and there were dead bugs in the bathroom. Also the table needs 2 chairs minimum. 1 isn't very good if you want to sit and eat your meal.

They serve a really light breakfast muffins, coffee and tea. Rooms need renovated. Roach infested need to exterminate. Staff was friendly and helpful in getting me into a up to date and cleaner room.

Pleasant

Good location The bathroom floors are rotting in rm 135. Probably everywhere. You can see how the cleaners do minimal work. Not moving anything around or taking pride in that they have a job cleaning the rooms and get paid. The entry and dining room look great!

Pleasant

Grad and go breakfast. Doors were unlocked which was a huge safety concern. Rooms were halfway updated with possible ceiling and walls messed up

Bad

Absolutely nothing about this place I liked. Rooms were nasty had to change rooms from the original the room smelled like rotten fish. The pool was shut down and the alarm on the back door would go off after midnight every night. When I needed to extend my stay they made me do a security deposit every time, then canceled my refund so I’m out 300 bucks. They had people on the side of the building asking other people for money and doing drugs in the parking lot.

Rooms were nasty had to change rooms from the original the room smelled like rotten fish. The pool was shut down and the alarm on the back door would go off after midnight every night. When I needed to extend my stay they made me do a security deposit every time, then canceled my refund so I’m out 300 bucks. They had people on the side of the building asking other people for money and doing drugs in the parking lot.