DoubleTree by Hilton Houston Intercontinental Airport

It was nice. Expensive! Bed was way too soft

Good

The staff was exceptional!!

Great location Nothing

That it was close to the airport and they had a shuttle going to the airport every 30 min. The room I stayed in smelled like mildew. I’m sure there was mold in the room because I got sick just from one night. The carpet was dirty and needs to be cleaned . The beds are hard and uncomfortable. I wouldn’t stay here again and I felt it was a complete waste of money.

The meetingrooms need more electric outlets.

Amazing hotel. Very well maintained & clean except for hot tub which was very dirty.

Exceptional

Great

Clean room

The staff only The hotel was very rundown, and dirty. 9th floor rooms were so hot. We could not stay on that floor. Moved to the 8th floor where it was cooler though still needed a box fan. Both rooms were very dusty. Mini fridges in both rooms does not even keep water cold. Also found sex toys and parts of needles in the pool area. Reported the findings to hotel staff. Only one elevator worked. Staff say the other elevator has not worked in a long time. I even multiple times told staff the hotel was rundown. Had a big storm while we were there and they had to close the night time restaurant as the roof leaked and dumped a lot of water in the center of the dining area. Only Kerry one of the bartenders knew how to make drinks or know their stock. Lastly they were short on food off the menu more than once told something did not come on the delivery truck. Both breakfast and dinner

Very good

The staff only The hotel was very rundown, and dirty. 9th floor rooms were so hot. We could not stay on that floor. Moved to the 8th floor where it was cooler though still needed a box fan. Both rooms were very dusty. Mini fridges in both rooms does not even keep water cold. Also found sex toys and parts of needles in the pool area. Reported the findings to hotel staff. Only one elevator worked. Staff say the other elevator has not worked in a long time. I even multiple times told staff the hotel was rundown. Had a big storm while we were there and they had to close the night time restaurant as the roof leaked and dumped a lot of water in the center of the dining area. Only Kerry one of the bartenders knew how to make drinks or know their stock. Lastly they were short on food off the menu more than once told something did not come on the delivery truck. Both breakfast and dinner

Unfortunately there is carpet on every hallway and it makes it difficult to move it yourself if you have extra luggage for a cruise as an example. Our room had a very noisy toilet and Luke warm shower Staff were excellent but clearly improvements are needed Probably would not stay again in current condition But very clean room

Very good

Very good

Pleasant

Very good

Very good

Nine