Fairfield Inn & Suites Houston Northwest/Willowbrook
About Fairfield Inn & Suites Houston Northwest/Willowbrook
Comfortable Accommodations Fairfield Inn by Marriott Houston Northwest/Willowbrook in Houston offers comfortable rooms with free WiFi, air-conditioning, and modern amenities. Guests appreciate the room cleanliness and comfort. Facilities and Services The hotel features a fitness center, outdoor swimming pool, and free bicycles. Additional services include a 24-hour front desk, business area, and family rooms. Free on-site private parking is available. Dining and Location An American buffet breakfast is served daily. The property is a 19-minute walk from Sam Houston Race Park and 13 mi from George Bush Intercontinental Airport. Nearby attractions include Memorial Park and The Galleria Houston.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Exceptional
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Staff was great; the TV did not work in the room. Once we made the staff aware they worked to get us a working tv switched rooms. That was really appreciated! Close to the beltway convenient/gas station across the street some places to eat too. Nice location.
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All my stay for 2 days and can’t washed tv cause internet wasn’t working , i cannot navigate .customer service was always tell us it should work next day .
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Nice people great staff clean amenities
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Booked a king room and was given a double without being told until we walked into our room. They said oh sorry we don't have any king rooms avaliable.
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Everything was modern and up-to-date. Our room wasn’t cleaned every day nor fresh towels. I guess you have to ask for them daily. I just thought rooms got cleaned every day. Also the shower was not clean initially.
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Clean rooms
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It was great
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I had a relaxing stay before a long flight.
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Room was clean, staff very friendly, bed was comfortable. The only negative was the halls were very warm.
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Great
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Our stay was ok. The breakfast was the best part - You can make waffles in the shape of Texas! We stayed on the 2nd floor and constantly heard kids running in the hallway. No biggie, we just turned the TV up. The reason I rated the stay 3 stars is because our room never got cleaned. Luckily, we are tidy people. We did not have towels the next day and I had to go downstairs to the reception desk ti request after several phone calls. Yet and still we did not receive towels. I ended up finally seeing housekeeping in the hallway and was able to get towels. This was 10 mi s before we had to check out. The toilet seemed to make noises all night but we just closed the door.
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Staff, Comfirt no specific thing
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Clean environment THE RECEPTIONIST LADY I MEET WAS VERY RUDE AND DIRESPECTFUL. I DON'T KNOW IF SHE HAD A BAD DAY
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Close to the event I attended. The staff was great.
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1st Floor lobby and hallway had a smoky smell. The smoky smell
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The smoky smell
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Clean, and quite area All good
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Nothing at all
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The breakfast was outstanding, the room were clean and very comfortable. This is our second stay at this location and we return to Houston I will be staying here again. Nothing at all