The Greenleigh, River Oaks, Autograph Collection

shower head

Nothing No one was working the place it’s closing down and no one there told me there was no one thwyd stay in my hotel I would like a refunded I did not like it at all

This hotel was falsely advertised as 4 stars.

The location is good. It was the worst hotel experience I’ve ever had. I’ve stayed there multiple times. Found out at check in that the hotel is closing in a few weeks. That was never disclosed prior to the stay. I booked 2 rooms and my co workers stay was under my name as well, and his experience was even worse. The staff was rude and unhelpful. I asked for the managers name and she said she was the manager. When I asked for a corporate office number, she told me to google it and try to find it. I expect a full refund or I will dispute it on my credit card.

Location, valet personnel was very helpful No amenities , no lighting in the room.

it was a late check in the front desk attendant was nowhere to be found. The parking attendant had to find her then she wrote the wrong room number on our key.

For ---$ for one night it should be much more better that what it is to me the room that I got was for 2 stars definitely not as per 4 stars.

Yes, for the price, everything was outdated, broken, was gone, etc

The rooms were old and ran down, the refrigerator didn’t work, the coffee pot didn’t work, etc.

Hotel was empty , with no amenities. Hotel was not cleaned and in poor outdated shape. Was told it is being closed down.

When we arrive the check in was great the employees were attentive and very helpful! But there were no food/bar/pool ext open or available! Other than that the rooms were clean and comfortable

Yes no bar/food service anymore. Room floor was dirty. The restroom had mold spots on the ceiling and sink leak. It's not up to stand how it use to be.

No staff when you call, the refrigerator in the room did not work, the ice machine on the floor did not work, of course, no restaurant, bar, gym, pool. Under complete construction and very difficult to get into it. No room service.

Directv did not work for football I was charged resort fees for a hotel that is closing 1 washcloth in room Servicing the dirty room took 24 hrs

The room was extremely comfortable

The location was the only thing great about this property. The room itself. Horrible. Stains on the floors, old, work out furniture. Room smelled bad. No walk in shower. Unprofessional staff. The young man at valet was the only best part aside from the location.

Needs to be updated and appliances didn't work

The kitchen was closed, the pool was closed most of the time, the gym was closed, one of my lamps did not have a bulb, I had no remote, the door handle on the bathroom sliding door kept coming off, no light on level 6 parking garage, human

Super understaffed at the desk, and the line for front desk was long because there was only one person, she was nice but she needed a second person for sure

It's nasty. I think its closed