Best Western Plus Executive Court Inn & Conference Center

Nothing! Breakfest it had ants in it. The bathroom was dirty. Doors didnt lock properly.

Disappointing

The location is convenient. The rooms are very clean and comfortable bed Nothing that I can think of

Room was actually nice, was surprised. The building was a bit beat up, The room I had was near the ice machine or something, It sounded like there was a helicopter landing on the roof every half hour all night long. Could barely sleep all night. Checking in was a nightmare, couldn't check in early, not even 5 minutes early... then had to wait an hour for my room to be available.

My room was very clean. The staff was very friendly.

Superb

I would most definitely stay there again.

Everything was very good 👍

Good

Nevertheless relatively low rating the hotel turned very cozy, locates at quiet place and well equipped, with very reasonable price. The facilities are rather old, for example doors don't close easy, and sink drainage is poor. The breakfast is basic, well, could be better.

Very good

The shower did not work, then toilet would not flush, and spiders were in the bathroom. When arrives no one was at the desk so had to wait.

Waited 10 minutes to be checked in by a surly receptionist

The room was big and clean. The staff was very accommodating. Breakfast was better than expected. Location is not the best.

Water leak from floor,had to switch rooms,trash not picked up from room also one day..tissues and plastic cups not replaced.TV turns on by it self 7:00am.shower awfull..Towels hard..

They had a room available I am extremely disappointed with my stay at the Best Western on South Willow St. in Manchester, NH. This was one of the worst hotel experiences I have had, and I am requesting a full refund and a complimentary stay at a DIFFERENT Best Western location. There were problems throughout the property. There was no luggage/bellhop cart available. The second floor was extremely noisy, with people repeatedly running “hot laps” through the hallway. The game room was occupied at all hours, making the hotel anything but peaceful. The elevator smelled strongly of marijuana. The whirlpool tub in our room was gross and did not feel sanitary enough to use. The laundry facilities were also unacceptable. There are only two washers and one was out of order, while drying costs $4. The lower level was filthy and in extremely poor condition. Honestly, a prison laundry room would probably be cleaner. The breakfast situation was the final straw. Booking.com listed breakfast as available until 10 AM on weekdays and 11 AM on Sundays. I went downstairs at approximately 9:15 AM and was refused food. When I pointed out the hours listed on Booking.com, the front desk employee told me, essentially, “Take that up with Booking.com. That’s their problem.” He then asked if there was anything he could help me with. Even if Booking.com provided incorrect hours, dismissing a paying guest with “that’s their problem” is unacceptable customer service. This was not one isolated issue. It was a combination of cleanliness, noise, facility, maintenance, odor, and customer-service problems throughout the stay. I have photos/documentation available. I do not feel comfortable returning to this location.

They only clean the room every 4 days!! Had to ask for towels toilet paper and Kleenex. Coffee pot in room is disgustingly dirty. Never staying at this property again.

There were no luggage carts to assist with check-in when we arrived in the early evening. After quite awhile we made several trips to the elevator and up to our room.

Good

Love the breakfast and pool. Carpet in lobby could be cleaner..!