Red Roof Inn Dallas - Mesquite/ Fair Park NE

Exceptional

The staff at we very polite an was very understanding about my kids being with me There was some noise that scared my kids but other than that it was a great stay overall

Clean room,staff

Pleasant

Everything will recommend

Service was horrible not friendly

Nothing When I arrived at the hotel I had unfortunately had my wallet stolen while traveling to hotel. I had already paid for the hotel but because I didn't have my physical identification I only had a picture of my old identification which had been expired they rejected my stay and would not give me my money back or allow me to stay I ended up sleeping in my car that place in a place I don't know. I think that they had horrible customer service and I think the situation could have been handled differently considering I was traveling by myself and it was not safe for me to be sleeping in my car I will never stay at this hotel and I will make sure that everybody I know does not as well

Exceptional

Water was cold,customer service wasnt good. I booked beacuse of the pictures but they was deceiving

Don’t recommend rude front desk

Room appears to be clean but as we looked closer it wasn’t in some areas. Had a mild unpleasant smell.

Like roaches..

85 degrees in the office when I checked in. After booking AND paying through the app the front desk tried to have me sign an agreement to allow an additional $100 deposit to be returned 5 days after check out. I addressed it with the patron and he said “no no you’re already paying full price we won’t charge you” The room had actual spider webs hanging from 2 of the lights (one of which flickered like a horror movie). A strong musty smell inside the room suggested it’s been vacant for a while, dead bugs on the bathroom floor and the “private hot tub” was nothing more than a bathtub with jets. The place hasn’t been maintained and it shows. Worst hotel I’ve ever stayed at.

It was nice room n the jetted tub was nice

Clean room few things need work door needs repair wasn’t easy opening door you can see light from the door flies getting room through the door doesn’t have the door properly closed from in between opening of door.

Room was dirty, stains on the bedding, tub was not cleaned between guests. Non-smoking room smelled like cigarettes amd has burn marks on the counters

It is what it is. The almost every part of the room was dirty and smelt like cigarettes even though I chose a non-smoking room. There were even cigarette holes in the bed sheets. The pictures that are advertised have to be at least 10 years old. The front door had gaps in it so you could see the light from outside, the curtains were broken and had to be held together with a hair clip, and the bathroom door only shut with force. The only redeemable factor was the jacuzzi bathtub that I had to clean myself (I would not recommend turning on the jets). You get what you pay for so I guess $100s is work a dirty room and an amazing bathtub.

Yes clean and friendly staff

Courteous staff

Yes great staff