InterContinental the Clement Monterey by IHG

no problems encountered

Very poor

Clean room and staff was great this is our 2nd time staying here and we loved it both times

Absolutely beautiful hotel! Right in the heart of cannery row, this hotel is so convienant for enjoying all of Monterey. The views are stunning and the rooms feel luxurious. Highly recommend.

Exceptional

On arrival we were notified of a room upgrade that included a fireplace and balcony with a view of the ocean. It was beautiful looking out over the bay watching the sea otters, reading Steinbeck and just looking out at the water. The room was clean, valet parking was great and all of the staff were friendly and helpful. We had dinner and breakfast at the C Restaurant downstairs. It was convenient and the food was delicious. I will do this again and will stay here for our next trip to Monterey and the Aquarium which is a two-minute walk away. I loved every minute of our stay at The InterContinental Clement Monterey.

Superb

Clean, good location

The room design, so clean. We woke up at 5 a.m. because the gym is right below our room. It felt like someone was running inside our room!

View was great.

Staff went the extra mile. Perfect location

Best hotel in the area and thoroughly recommend.

Great property.

Valet parking was very convenient and accommodating.

The layout of our room could use improvement. I had to turn on the light by the door to see the closet. There was a mirror there but no socket to insert my hair curler. I thought of when I traveled with another woman and need two mirrors. The hallway mirror wouldn't have been useful without a socket and a table to put my makeup bag on as my friend used the bathroom mirror--or my partner was using the toilet. In the bathroom there was no hook to put my damp towel onto as I used the mirror.The refrigerator was lodged in so tight that I bruised my hand opening it. The worst problem is that the TV remote didn't work until a staff member came to the room and found that it wasn't plugged into the back. That took about a half an hour before she came.

The staff was exceptional. A special shout out to Luis the bartender and Taylor at the front desk.

Hotel service. Location.

Exceptional

Location was great There was nothing

Location, location, LOCATION! Rooms are nice and clean. Hotel is big and updated. Valet and front desk are very helpful. Location is central to everything on Cannary Row.