Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

Room was noisy and well used. No bathroom exhaust fan. Room could have been cleaned better. Keys to our room would not stay activated. I wouldn't recommend this hotel.

Exceptional

Superb

Very good

This was the most up-to-date hotel in Montgomery, Al.

Good Everything was good

Everything was good

Breakfast

Staff

Exceptional

We liked the breakfast and the location. Not enough towels for everyone in the room. No linen for the pullout. Pool was very dirty. Big cockroach in bedroom the morning we got up to leave.

We had to wait 15 minutes for the room to be "cleaned" before receiving keys. The room was not cleaned with a strong odor of urine and wet dog. The cleaning attendant was down the hall and I asked if the room had been cleaned which I was told it was straightened because it was listed as a stay over not a new guest. He came and cleaned the bathroom which eliminated the urine smell but was unable to rid the dog odor. Front desk did not have another room available due to a company convention which booked the hotel. The attendant gave us a deodorant spray to spray the air conditioner frequently to help with the odor. I was not clear if the sheets had been changed since he kept saying the room was straightened & he didn't do that end of the hall & wasn't sure. He did not change the sheets.

Good

Great stay. Good breakfast. Pool wasn’t in the greatest shape and had a super strong chlorine smell. Rooms were clean. Beds ok but not the most comfortable.

Great experience hotel was great as well as the staff

Great showerhead and loved the king-size pillows! Bathroom layout was awkward - the door blocked the water closet. Had to walk into the vanity area to close the door before you could access the toilet. Also, there was no spare toilet paper - only provided with half a roll.

It was the clearest and smelt so good but the staff they were the best part most amazing smiles I truly didn’t want to leave ❤️

Clean modern room great service. Excellent breakfast.

We had a great stay at this location! The staff was very friendly and helpful when needed! The rooms and all the facilities were very clean!

Room was clean and everything worked ;breakfasts was ok. Would stray again.