Residence Inn by Marriott Dallas Plano/Richardson

Very clean room's, the property was very nice as well.

breakfast was good. plenty of options. clean and organized. No butter knives during breakfast time. Guess they were out. Also, we thought about extending our stay, but couldn't because we were booked through a third party. It would have been great to stay another night.

The staff were kind and gracious, and the facilities were nice. The beds were comfortable, and it was overall a good hotel. Our only problem was we left towels on the floor as directed, and they were never washed, and the beds were never made. The room was never serviced in anyway. I finally requested as we left one morning that the room would be serviced and they assured me it was we returned at 3 PM. No one had been in the room. The staff again were very nice and it was a great hotel but the rooms were not taken care of while you stayed there.

Our go to place to stay for the last 6 years.

Clean room and good service Not enough chairs at pool area

Passable

Clean room, breakfast included, nice staff

The staff was great, it was very clean, and they were so nice to my grand daughter, but Marriott's position on cleaning the room every three days, only giving water at check in, and no happy hour or even the ability to buy a glass of wine was not something I was found of....I traveled for almost 40 years and these things would have been a huge issue for me then.

Simple and clean, good spot for kids.

Staff were very friendly and helpful. Breakfast was OK. The rooms were not very clean. Had to change the first room due to the smell.

A+

nice clean hotel but nothing like stores and restaurants within walking distance

Full recommendations

Clean and nicely maintained. Parking was totally inadequate.

Parking was totally inadequate.

Very clean and the staff were very helpful and courteous. Would stay there again if need be.

The only con is that we have to pay for parking per day.

When I arrived on Friday, the room was very nice. It was a one bedroom with a separate living room. Each one of those had a TV. The one in the bedroom worked fine. The one in the living room would come on, but you couldn’t select anything. I had to have somebody come up and figure it out. The next day, my family and I left we had food in the refrigerator. We came back five hours later and the refrigerator was off not working at all. This is a full-size refrigerator. We were unsure if any of the food in the refrigerator was still good. It was not warm but only cool. I figured it out and the breaker had tripped. I went down to the front desk to report this and the person there didn’t seem to be overly concerned. But the refrigerator did continue to work the rest of the time we were there.

Very nice

Only complaint is I wish the trashcans were bigger other than that it was great