Best Western Alamo Suites

Indoor pool and room The patch work in the restroom. Room 204

Only thing good was the pillows and that it had a balcony I was supposed to stay here 3 nights ended up staying 1 night. Shower curtain had someone else's feces on it. The bathtub floor was black and dirty. Ceiling fan was broken as well as the lock on the sliding door. Wifi wasn't working the whole time we were there. When I went down to let them know they tried getting me another room made me wait about 45 mins. They kept calling me on the phone in the room and the cord was broken every time I tried answering, it fell off. I had to call them from my cell phone. I ended up having to book a different hotel because this place is just a mess. I've stayed here multiple times since 2020 and it used to be nice and clean. This place is ratchet and deteriorating now.

The ac in the room made alot of Noise

Staff was very polite and helpful. The entire interior of the hotel had a strong odor of lemon fragrance masking the odor of urine. Pool looked cloudy and dirty so I did not let my kids swim in it.

This hotel was great. It isn’t the newest place on the map but it is clean. It has all the amenities of a newer hotel at half the price. The bed was comfortable. There is an indoor pool and the breakfast was just right. There was no view except of an electric plant but we just came for a place to put our stuff while we explored the city. This one was great for us.

Breakfast was awful....

Very good

The breakfast was good. Carpets were very old, and even smelled moldy and muddy.

Very good

I loved the staff, the cleanliness, the commodities and just everything was great. I would definitely come back.

The property is in much need of updating old worn furniture and mattresses. There is a smelly moldy scent in the place with air fresher for cars hanging from the ceiling fan.

Place is getting very old and floors not very good. Bathroom shower had lumps that you slide off of while in the shower

Exceptional

We enjoyed our stay. 3 queen beds were perfect for our party.

beds were comphy enough. Fridge and mIcrowave in room, but no coffee maker. However you can get coffee and tea in the lobby during the day, which was nice. The breakfast area is way too small to accomodate the guests. Many left after waiting for a long time to get to the food without eating. very few seating options all bunched close together so if you go when the hotel is full, forget about the breakfast. The food was ok if you could wait long enough in line. The hotel has a pool and a hottub which both were not clean. All in all it is a place for big families and my last option on a busy weekend. I would not book it for just a couple! Staff is friendly and helpfull. We were overcharged by 45.00. Not sure for what since I am still checking on it.

Superb

Room was clean and breakfast had great options. Area seems sketchy at first but no issues and property was well maintained and clean. Parking area well lit as well

Good

Exceptional

Very attentive to cleanliness and was a very quiet experience at night. The balcony was facing the electric distribution site, not a good way to relax on the balcony, so we didn’t even bother to use it.