Comfort Inn & Suites Suwanee - Sugarloaf

Bad breakfast hot food was cold, juices were watered down, no waffle mix, low syrup.

Room was clean, staff is always friendly. Breakfast was ok. Ive stayed here a few times when I come into town.

Room was not clean. Sink was spitting out gunk when I turned on the shower. Reception was helpful in trying to find me a new room but I couldn’t stay there and had to check out after an hour. Property manager refunded me the second night of my stay but honestly, was extremely disappointed with the state of the motel.

Room was ok

Rooms are not cleaned daily and they do not give extra towels if needed.

Didn't eat breakfast The staff, room

The room was fairly clean. Not worth really getting upset over since we were just there for 1 night. If you're booking for the convenience of the free breakfast book elsewhere. I booked there because of the decent rating and it was helpful to have breakfast there before continuing on our trip. It was maintained but the front desk staff and had only rubbery sausage and plain water logged egg circles as their hot items. The waffle batter was completely out and the bread was borderline stale. We got down to breakfast around 8 so still an hour left. When we got there the hot items were gone except the water logged plain eggs, okay fine front desk desk guy was busy so we sat and waited drinking our coffee. By time he was finished it was now 9:00 and breakfast was over and we ended up stopping that morning anyway.

It was clean and smelled clean. Location was great too. It was pretty much right off of 85 Grateful for the breakfast but it was cold(eggs) had to heat it up in the microwave. Breakfast was from 6-9. We went down at 8 and there were not much left. Syrup for the waffles was out, apple juice tasted like water. They had sausage patties but when we went down at 8 there were only 4 or 5 left so we only took 2, left the other for someone else. Bed was comfortable but the pillows wasn’t so great. Sleeper sofa was also uncomfortable but can’t complain too much because most of the time these sleeper sofas are ever comfortable. But grateful for it, cause it, the room was able to accommodate my family during the stay.

Great price for a clean and tidy place. The shampoo is awful! Breakfast was not so good. Not bad for the money….

Window facing highway Could have been cleaner in pool area and hallways and elevator

It’s very safe, staff very helpful and efficient. Good breakfast service.

Breakfast was good

The staff was very nice and helpful. Had bugs in my room and bathroom. The breakfast area was not the cleanest. It had a spot that was not swept up in a while. The ice machine wasn’t working so couldn’t get ice.

Everything except the lobby. That place is so hot & i think the air conditioning doesn’t work properly there

Wish the pool would’ve been heated, but overall we had a really good stay. Staff was helpful and accommodating.

The pool was dirty and there was a lot of road noise from the hotel. The shower curtain rod was broken, it was hard to keep the water in the tub.

I will stay here every time

Highly rude and disrespectful we’re not on our bookings because it’s too many bookings isn’t that the point of a hotel but yet they had a whole Caucasian family come in and I’m out because they needed the room

This location would not honor my booking, not only that they gave me three hours

The place was dirty, bathroom water keeps running all through the stay, pool was dirty and can’t even swim in it