Fairfield Inn & Suites Fort Collins South

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The property is a typical mid-level Hotel. However, we did not have hot water, the first two nights. The water was just lukewarm. When we arrived late night on our third night, we were told there was no hot water at all. So we had to pack up and move to a different hotel. They didn’t make us pay for the two nights we didn’t stay. Also, The heating cooling unit in the room, was extremely loud and needed to be shut off in the middle of the night so we could sleep. I wouldn’t recommend the property until they can get there. Water temperature situation resolved.

Variety was good Powder eggs

Hot water heater wasn’t working well.

No hot water for four days. Television and phone did not work. Staff doesn't know the area.

Exceptional

location was fine. for the price it was great. breakfast was not great.

No jar

The room and the staff were great. Unfortunately, we had some very noisy neighbors. And the water pressure and temp left a lot to be desired. But overall, a good stay.

Location and proximity to restaurants, and other towns. The hotel itself was nice and clean. The bed was HARD, the breakfast was the same everyday and one day (a Saturday) there was no hot food at all only cereal and bread, and no coffee (coffee wasn’t all that good either)

Our stay was wonderful. The only downside was on our last night the shower would not quit dripping making an annoying noise. Was great the whole stay until just after housekeeping cleaned, then started dripping.

Breakfast was amazing and rooms comfortable; also excellent price

Outside hotel music kept us both up all night. Very annoying

No hot water for our entire stay.

But i can not give this hotel a 5 star even if I wanted to. And I know my situation along with those who stay there the same time as me is probably a 1 time thing still more could had been done that the staff did not do. On my last night the entire hotel lost HOT water. Everyone checking in did not get heads up and i think that’s messed up on the staff side. As for me i cam back later at night, i was told my options were to cancel the reservation and get a 1 night refund and book else where Or I could find a 24hr gym ask for a free trial and shower there Or I could jump in the hot tub to rinse off. I thankfully had water bottles in the room from a 32 case i had bought and i took about 12 of those and took a shower with that as the water in the shower was too cold. When i was checking out, they never said anything about what they were going to do for us, i had to ask which is crazy, them knowing the situation the best thing you can do is be on top of it to show the customers that they matter. When i asked the woman told me they were giving points. That it would go into my account. Since i book through Expedia I didn’t get how they had my Bonvoy account but she said they did. Until this day, there’s no points on my account. So she might of lied. Which is also MESSED UP. Overall the hotel is great and things happen but the people working there are not as great and seemed like they didn't care to help!

Overall it was nice Not good for long term stays. The Doors are loud when they shut. We had two rooms- both phone lines didn’t work properly, it was a problem for me because I was traveling from another country and needed a working phone for local calls. Also second room door was broken. We reported problems and staff read helpful.

Was just one night but it was nice. Bed was comfy. The staff was good about letting us know about places nearby to eat. Would stay there again.

The room was very clean and the staff was very helpful. I would highly recommend this location.

Clean and well maintained. Great breakfast selection. Convenient location near highway, Walmart, Target, restaurants and 15-20 minutes from CSU. Would definitely stay here again.

Very good