Holiday Inn Express & Suites Gahanna/Columbus Airport by IHG

Good

Proximity to project as well as shopping and dining Room smelled musty

Great

overall a good stay.

great breakfast clean room

The staff was very nice & helpful!

The breakfast, the old pool.

Very clean !! The price could be cheaper but i understand that you pay for what you get.

Had to call taxi because an airport shuttle was not available

Everything was great and convenient location if trying to stay close to the airport.

Everything was fine.

Very clean and very friendly staff!

It was good Earlier check in or later check out

Very good

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There is an airport shuttle, but you have to call. I landed after midnight and the desk lady wanted to confirm my reservation before she would tell the driver to come, so that was annoying. It a Holiday Inn Express, so you know what you are getting. Room AC was cold and loud as most wall units are. Room was basic and clean. It would be nice to have a bottled water available in the room but whatever. Bathroom and shower was clean, soap was nice and full. Breakfast wasn’t anything special, egg/cheese melt, bacon, sausage, fruit, muffins and toast. There was a pancake maker and they were a 3/10, very bland and not great. Overall the bed was soft and pillows were plush. 4/5 stars for me.

too much light comes in day or night, cheap window cover. outside lights shine right into room all night l🤔ong.

I love the property and the amenities in the room. Also, the staff was outstanding! I left an article of clothing in my closet and the staff retrieved it for me while I waited on the phone. The breakfast had various options to choose from while the area was well maintained during breakfast hours. The only negative was a low pressure shower water flow in which the staff stated they would have maintenance address it.

I was stranded in Columbus, Ohio due to flight cancellations and stayed in the hotel for 4 hours! The most impressive part of this very short stay is how amazing the staff was in making me feel welcomed and comfortable. Amazing staff!!!!

Location and the staff went above and beyond, Richard was the best! Nothing