Courtyard by Marriott Richmond North

We had a wonderful stay! We were in town for a tournament and also needed to work remotely during our visit. The staff was incredibly accommodating, providing us with extra chair & desk to help us create a comfortable workspace. We truly appreciated the excellent service and would gladly stay here again!

The beds were comfortable The steaming channels worked. I have noticed in this last year of traveling around that most of the bonvoy hotels streaming channels do not work. Most stayed in one last light and the Netflix/YouTube/pandora do not work.

Having access to bar/snacks on site

Allowed early check-in before the NASCAR race we were traveling for. Comfortable and clean for a good night's sleep.

Best staff ever

Our stay was amazing. Clean room. Comfortable bed. I had a better night sleep at this hotel than I do in my own bed!!

It was fine

My daughter and I stayed 2 weeks in a king bed with a sofa room very c

We had a late check in and the front desk attendant was super sweet and quick to get us in the room. She was amazing. The hotel was vivacious with youth having a good time but the room was quiet and the bed comfortable. We have stayed at this hotel a few times now when driving through Richmond and have always had a good stay.

Exceptional

They greeted us nicely when we walked in. The morning lady for breakfast was the nicest. My issue, being a Bonvoy member, was that we told the front desk lady that we just checked out of another local hotel for a truly bad experience. She heard me, then proceeded to check my family and I into a room that clearly had water damage, mildew/nold smell and an AC Unit not working. Room 294 I believe. Why? We ended up having to change rooms - again

Good location Expensive rooms and not all rooms had microwaves and refrigerators, but basically the same price. Breakfast was not included with the price, then it was also expensive.

Location was great . 2 minutes from my camp venue I had ants in my room 301 and had to be switch after they started crawling on me and was in my luggage. Not a good feeling. I tried to endure it for my stay but it became unbearable. I was switched to room 310. It felt like a NEW HOTEL. I HOPE MY BILL GETS ADJUSTED. THANKS

Exceptional

Location to everything and the closeness of it all!!, Amenities The only negative I would say would be the early disturbance by housekeeping to verify if room was empty.

The only negative I would say would be the early disturbance by housekeeping to verify if room was empty.

Clean property & close to attractions. My only complaint was front desk. Just no info, & was watching a movie on her phone while checking my family & I in. Just not very professional considering a Marriott property. Also, had issues getting my free breakfast at the property.

Price with fees & tax was high for an old facility with some newer carpet.

Very good

Location Price with fees & tax was high for an old facility with some newer carpet.