Super 8 by Wyndham Indianapolis/Emerson Ave

After a 10 hour drive, I got to the hotel needing to use the restroom, thinking I could check in really quick or use the bathroom in the lobby. I was told that they didn't have a "public bathroom." I also learned that my reservation was cancelled because my card was declined when they ran in at "check-in." I was confused because I had just arrived. She stated that they run cards at 3pm to confirm the stays. THIS is precisely why I use prepaid cards to book rooms because why would you just run a card without authorization. Thankfully we were able to find another room in the area at 10pm.

The room smelled really wet/musty, didn’t feel clean. The bathroom ceiling was really low and creepy feeling and the blow dryer/outlet didn’t work. Everything just felt gross. And there was no one at the desk when I tried to check out, there were three people waiting.

The rooms were clean. Easy to get to. Close to many eating places. The "continental breakfast" left a little to be desired.

Check in was uncharacteristically long and shower did not work

The room was great and the staff was super nice. Breakfast was OK

Cheap and cheerful. Reasonably priced and pet friendly.

Small but efficient room. Honestly right for the price and perfect for a sleep.

Location was near a Walmart and many restaurants! I was surprised it didn’t have an elevator and my room was on the 2nd floor. However I made due!

Very clean and neat, plenty of towels, room was very comfortable temperature. The breakfast was terrible. Pancakes, cereal, or tiny muffins for breakfast. The hole the shower arm comes through was exposed in the room because the cover was the wrong size for the arm.

It was close to everything we needed. The room was clean, though dated. The plexiglass at check-in made me feel less safe. The paperwork about liability for theft from my vehicle also made me question our safery.

Cockroach found in bathroom. Breakfast was not even open at scheduled time so we missed it - if it ever happened. The stay achieved its purpose and was ok but did not overachieve at all.

Clean and dogs were allowed Did not feel safe in the location

The customer service was extremely disappointing. The staff lacked basic professionalism and showed little regard for customer satisfaction. The staff was awful and showed no commitment to customer satisfaction.

coffee was instant pancakes came out uncooked. poor set-up I have a bad knee had to climb stairs every dad

This motel surprised us with how clean and well maintained it was. The room was clean, the hotel smelled nice and the bathrooms were very clean. The AC in the room was very old and noisy. Other than that everything else was great.

Very nice people and understanding as well rooms very comfortable and very good location

Poor breakfast

A clean room, a nice shower, and a safe place are what I want and this Super 8 delivered. We got here after midnight and the check in was effortless.

Parking was easy and secure. Check in staff was friendly and quick. Check out staff was sleeping at counter. Clean, comfortable room. 2nd night neighbors next door and across hall VERY noisy and taking running room chair up and down hall. Figured staff could see that since they have cameras in the hallway. Breakfast was ok, enough to start the day. Only one spoon available at 8am.

The room was dated 1970 and smelled old. The tv service was around 10 basic channels most of the programs were local news. The shower pull knob did not work to transition the water from tub spout to shower head. The breakfast was in eatable.