Homewood Suites by Hilton San Antonio Riverwalk/Downtown

Everything was perfect

Exceptional

Thank you to all the staff from front desk to housekeeping great job ! Love hotel

Clean and on point Yesina doubled charges me. I made the reservation through booking..com I was refunded but no compensation. Very rude

Clean, friendly staff. Parking.

location

Excellent customer service. Great location. Comfortable beds. The pool was closed which was an amenity that we were looking forward too.

Easy checkin, very helpful staff

Roaches in the room and pay for for parking and took along time to get my car we I need it

Very nice place to stay and steps away from the river walk.

Exceptional

smiles from all

It’s was great Is very good

Great

Horrible experience, our 3 rd stay here and will never go again.

Pleasant

I had a suit and it was spacious and clean. The only problem was our fridge wasn’t working and made the room have a smell. We didn’t notice the fridge wasn’t working till our last day when we noticed the smell in the room. Told the front desk and they had someone come look at it. If it got replaced or fixed I don’t know since it was our last night there but they made it sound like it was going to be replaced the next day. The pool was small but nice. The free breakfast was excellent and had plenty to offer and it wasn’t the same everyday. They put on a good spread of food. The staff was always nice and courteous. I have no complaints and would definitely recommend and stay there again.

Exceptional

Exceptional

Our fridge didn't get cold and ruined food we had. We didn't realize till check out day. The A/c in the single room did not work and it was extremely hot.