Staybridge Suites San Antonio Sea World by IHG

Good

Great experience.

Location and breakfast Needed a room with 2 bathrooms

Hotel was nice, staff was helpful, breakfast was very good and the happy hour was great as well.

The location, cleanliness, breakfast and most of the staff. The front desk checked us in and it was only until we got to our room that we realized that it was not the room we paid for, in full, a month in advance. I brought it to the front desk staff's attention, only to be told that it was due to a high number of hotel guest that my reserved room was no longer available. Later, the Manager recanted the first explanation and offered the explanation that we did not reserve a King Suite. Upon providing proof, the Manager then validated my prior reservations and promised a small refund.

It had a great variety of items. Parking was small, but still worked out fine for us.

Hotel was nice and comfy. Breakfast was really good. I never been to a hotel where they serve fountain drinks. Food was good, it had the usual eggs, waffle maker, sausage, toast, and fruit!

Great breakfast! Friendly, efficient staff! Spacious room! We loved everything about the property

Loved the proximity to

Room was spacious and clean

Exceptional

I was happy.

The staff were extremely helpful and allowed us an early check in because the room was available, which was super helpful for us. We have three young kids and being able to get them ready for Sea World in a hotel room rather than Sea World's changing rooms was helpful for us. There was insufficient seating available for breakfast which was a little annoying/frustrating.

The ac in the room was not working well. Microwave went haywire.

Everything was perfect. Room was clean, staff was very professional, breakfast was amazing. Great place to stay for family if you’re going to Seaworld. Free shuttle that’ll take you back and forth.

Very clean hotel and friendly staff

I couldn’t find the dishes. Some were still in the dish washer, and found dirty towels and trash in a drawer

It was fair I couldn’t find the dishes. Some were still in the dish washer, and found dirty towels and trash in a drawer

The staff was super friendly and helpful. The rooms are a bit dated but a great size especially if you have lots of luggage or are visiting for awhile.

Kitchen had only pots no pans and no actual knives and no silverware. They also didn’t move the curtains when cleaning and we found dirty underwear. I can only imagine what else they didn’t actual clean.