Courtyard by Marriott Tacoma Downtown

Night staff at front desk was really helpful and nice. Nice and clean hotel with very friendly staff.

Very good

Room was huge, clean, and they got us in early for our check in. View was beautiful, staff was extremely helpful and definitely felt like they liked their jobs. Ive stayed here a few times and each time had an extremely positive experience. Will absolutely stay here again and would recommend.

Very good

Very good

Great

Excellent hotel in Tacoma, Washington.

Convenient location. Bistro on site. Price point.

Exceptional

Great hotel, clean, very helpful front desk staff. Nice casual restaurant with somewhat limited options, but good.

finding vs the the marriot across the street (parking) was a little confusing.

After a long evening celebrating my best friend’s wedding and chauffeuring friends home, I arrived exhausted and desperately needing to get to my room. Instead, I found the parking garage—despite being paid for—completely full. I had no choice but to leave my car under the entrance overhang, and even then the hotel attempted to charge me for valet service that never occurred. Things only got worse. I had booked a king room, but the hotel had overbooked and downgraded me to a queen without notice. My key cards weren’t activated, so I couldn’t even use the elevator. Standing there, exhausted, uncomfortable, and unable to reach my room, was infuriating. Once I finally got settled, I tried to decompress at the hotel bar. It was 10:50 PM—well before their advertised midnight closing time—but the bar was already shut down. The bartender sent us to their sister property across the street, which closed at 11 PM. Why send guests somewhere that’s minutes from closing? To top it off, the noise throughout the night was relentless. Every door opening and closing echoed loudly, making sleep nearly impossible. This hotel failed at every basic expectation of hospitality. I will never stay here again and strongly advise others to look elsewhere.

Perfect location for our conference at the convention center. It was clean and quiet. The receptionist was sweet. We appreciated all the staffs.

Polite customer service.

Very good

Superb

Good location for the purposes of my visit. Clean room and help staff. Security cameras in the hallways and on premises in general made for a great sense of safety.

Front desk staff -

Exceptional

Hotel was nice and in a good area. My only real complaint is that I paid for valet parking only to learn at 430am that I did not have valet service and I would have to retrieve my car myself. This was not explained to me when I was given the option to self park for $19 or valet for $30. The front desk guy had the nerve to come out and ask if my family and I were waiting for an uber knowing we just checked out and he had my keys in his hand.