Courtyard by Marriott Tucson Williams Centre

Staff was very kind and helpful

Wish there was breakfast in the morning,besides that it was good.

Good

In quiet area, but a lil dated with decor. They did not Provide any breakfast except made to order with payment. Hotels that provide complementary breakfast are a must for individuals that need to get to work early!

Mediocre

Very good

Location & Breakfast The guy in charge of the breakfast was kind of rude but the breakfast was really good.

Location & Breakfast The guy in charge of the breakfast was kind of rude but the breakfast was really good.

Had steel cut oatmeal one day and yogurt parfait the next. Both were delicious. Parking was close to entrance.

Amazing choice of hotel. Staff was friendly and hotel is in a great location from restaurants and shopping.

Exceptional

Nice property.

Clean room, friendly staff, quiet, felt safe.

First, I want to recognize the front desk staff at check-in. They were excellent—friendly, welcoming, and even accommodated an early check-in, which I really appreciated. When I first walked into the room, it smelled fresh and looked clean. Unfortunately, that first impression didn’t last. The couch had several visible dirty spots on it. Then, when I got into bed, I immediately noticed an unpleasant odor. The pillow smelled like someone else’s hair, and both the pillowcase and sheets were heavily wrinkled, making it seem like they hadn’t been changed. The bedding also had a noticeable body odor, which was honestly disgusting. I contacted the front desk and asked for the bedding to be changed. Although they did replace it while I was out, the new bedding was still wrinkled and still had an odor. At that point, it became clear that the housekeeping standards are not where they should be. Later that evening, I returned to the hotel and couldn’t get through the front entrance because the automatic doors wouldn’t open. I used the intercom for assistance, and instead of simply explaining that I needed to tap my room key to unlock the door, the response I received was, “Do you have your key?” A quick explanation would have been much more helpful. As a Marriott Bonvoy member who stays at Marriott properties all over the world for work, I never expected to have an experience that felt more like a motel.

Very good

The Courtyard by Marriott Tucson Williams Centre was a good location for us. It is a the second time we have stayed so it felt familiar The rooms were clean and comfortable The bed was great The aircon was not too noisy The wifi worked well The midday check out was perfect for us this trip We were in an accessibility room which was good However the shower was not great The pressure was pretty pathetic

Nice location and property was well maintained.

Pleasant

The staff was friendly. The room was clean. The "oasis" and courtyard was very pretty, with a little brook running through it, and the check-in/check-out was easy. I also liked that I didn't have to pay for parking. Our door did not close fully! While we did put the extra safety lock on and hoped for the best, it was nerve-wracking to think about. The same was true for the sliding door to our balcony. I did not like that we had to pay for breakfast. The water coming out of the shower smelled so strongly that we didn't want to shower there. Reduced bistro hours made it difficult to order. The store had pretty limited offerings.

Great stay