Extended Stay America Suites Tucson Grant Road

I don’t have anything bad to say

It was nice having coffee in the morning, but there was no “breakfast“. Just some packaged muffins and package bars.

Breakfast was minimal but quite sufficient for our eeds Tv channels were all messed up and we couldn’t find any news etc to watch

Exceptional

Room was clean. Staff were helpful. The breakfast was nothing to brag about.

Very good

They didn't honor my reservation didn't refund my money and gave me no reason why

Clean room. Air-conditioning worked great. The Continental breakfast very convenient.

One of the daytime desk clerks told us that Donald Trump had stayed in our room the previous week and that the room would get a plaque indicating it was now the presidential suite. That is just weird and unnecessary.

1 1/2 hour delay on check in

Good

Decent place, but very utilitarian. Basically just a place to sleep. The full size fridge is nice, especially with Trader Joes practically next door. Affordable and practical.

They never waverird on you

You never get that staff..at any ohter placed I've stayed. Thank you!!!!! The staff,

Good

Rene and other staff was professional and showed amazing customer service. Thanks

Desiree was very polite and helpful in the question I had. Seen her walk around the property which I think is good and not just sitting in back of office

All went excellent as Front desk Desiree made a good impression with her personality and wanting to help with questions. Property could be up kept better but it probably once a week service they use. Room was nice and clean, recliner could get some work was hard to close down.

Exceptional

Very poor