Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Rooms weren't cleaned well..found couple charger boxs...no microwave.

Asked how late breakfast was served told 9 am sign said 930 am !

It's a nice place to stay.

Found a hair in bed and bath couldn’t hold water. Breakfast bar was just waffles

Didnt even get to stay, refused us service didnt give us a refund and booking.com wasn’t helpful in getting any of my money back. The staff was useless and didnt give any help or advice. Wouldn’t let us stay after purchasing a room and we have been unable to get any of our money back. We have barely any money and it ruined our trip.

All good, clean and functioning

Very clean and well run. Covers every base that is needed.

Very good

Exceptional

The room had a mildew smell on it

Exceptional

Location Nothing really

The bathroom was not clean. They closed up breakfast at 9am when the sign posted said until 9:30am. Told the front desk but they did nothing.

Carpet had holes in it at the door area.Breakfast poor.

Location great! Hotel is basically what you get trying to save bucks. Room was clean, but shower in disrepair. Carpet just seemed tired. Hotel could use an update. Just the hotel feeling old. Seemed individually owned and keeping up with details is not quite priority. Worst part was outlets in room. Not usable for coffee pot without moving fridge (not plugged in). none on wall accessible for charging phones.

Very good

Hotel was filthy! Even the guy at front desk was filthy. He was unkept and his shirt was dirty. Bathroom shower was leaking halls and rooms smelled of marijuana and cigarette smoke. Bathroom smelled like arm pits. Breakfast was gross. Sheets stained. Walls and doors dirty. Do not recommend!

Passable

I was lied to by everything and their dog. I booked on here thinking there would be a pool and hot tub, I even called to check and was told yes. Sadly no pool or hot tub at all.

Good